My Florida Corp Defunct
ELIGIBILITY SUPERVISOR - SES - 60042544
Date: Oct 7, 2025
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 862533
Agency: Children and Families
Working Title: ELIGIBILITY SUPERVISOR - SES - 60042544
Pay Plan: SES
Position Number: 60042544
Salary: $1,577.46 - $2,869.69
Posting Closing Date: 10/21/2025
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Eligibility Supervisor– SES
This is an Internal Agency Opportunity and only qualified candidates currently employed with the Department of Children and Families will be considered.
Location: Hillsborough County. Applicants interested in working in counties/cities other than Hillsborough County will need to apply for positions advertised for those specific areas on the People First System.
This position is for an Eligibility Supervisor - SES in the Tampa Service Center in the Generic Unit, Transitional Unit, and/or Post-Transitional Unit. Teleworking is not an option for SES positions. Some travel will be required. Facility is a tobacco free environment.
The bi-weekly salary range for this position is $1,577.46 - $2,869.69.
The individual occupying this position is responsible determining initial and ongoing eligibility for social service programs, including reviewing, and analyzing error-prone and complex cases to evaluate the quality and quantity of services, conducting trainings, and monitoring staff as appropriate.
EXAMPLES OF WORK PERFORMED:
Supervise ESS Staff.
Communicate with, motivate, train and evaluate employees' performance; plan and direct their work.
Reviewing and analyzing error-prone and complex cases to evaluate the quality and quantity of services.
Conducting training and mentoring staff.
Planning, evaluating, leading and guiding staff towards continuous quality improvement.
Lead their team in such a manner that enhances customer service and the goals of the agency.
KNOWLEDGE, SKILLS AND ABILITIES:
Excellent people skills
Knowledge of public assistance program objectives and policies
Knowledge of interviewing techniques
Knowledge of methods of compiling, organizing, and analyzing data
Knowledge of applicable mainframe systems and software applications
Excellent skills in operating a personal computer
Ability to supervise people
Ability to coordinate the operations and activities of a unit
Ability to interpret and apply complex information concerning policies and procedures related to ESS programs
Ability to develop and deliver public presentations
Ability to investigate complaints
Ability to meet and deal with the public in a variety of situations
Ability to compose documents involving technical information
Ability to interpret and apply regulation materials
Ability to prioritize and meet deadlines
Ability to establish and maintain effective communication
Ability to communicate effectively both orally and in writing
Ability to apply ethical business practices
MINIMUM REQUIREMENTS
Two years or more of Paraprofessional experience in a position where the major responsibility was determining eligibility, conducting interviews, providing counseling, recruiting, billing, or collecting accounts, checking credit, processing insurance policies or claims or providing customer service.
OR an Associate degree or higher from an accredited college or university can substitute for the experience.
OR 60 semester hours or 90 quarter hours can substitute for the experience.
Plus minimum of two years of processing experience in the Economic Self-Sufficiency Program as an Economic Self-Sufficiency Specialist I or an Economic Self-Sufficiency Specialist II (Eligibility Specialist I or Eligibility Specialist II).
Must be willing to travel.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
TAMPA, FL, US, 33612
Nearest Major Market:Tampa
Date: Oct 7, 2025
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 862533
Agency: Children and Families
Working Title: ELIGIBILITY SUPERVISOR - SES - 60042544
Pay Plan: SES
Position Number: 60042544
Salary: $1,577.46 - $2,869.69
Posting Closing Date: 10/21/2025
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Eligibility Supervisor– SES
This is an Internal Agency Opportunity and only qualified candidates currently employed with the Department of Children and Families will be considered.
Location: Hillsborough County. Applicants interested in working in counties/cities other than Hillsborough County will need to apply for positions advertised for those specific areas on the People First System.
This position is for an Eligibility Supervisor - SES in the Tampa Service Center in the Generic Unit, Transitional Unit, and/or Post-Transitional Unit. Teleworking is not an option for SES positions. Some travel will be required. Facility is a tobacco free environment.
The bi-weekly salary range for this position is $1,577.46 - $2,869.69.
The individual occupying this position is responsible determining initial and ongoing eligibility for social service programs, including reviewing, and analyzing error-prone and complex cases to evaluate the quality and quantity of services, conducting trainings, and monitoring staff as appropriate.
EXAMPLES OF WORK PERFORMED:
Supervise ESS Staff.
Communicate with, motivate, train and evaluate employees' performance; plan and direct their work.
Reviewing and analyzing error-prone and complex cases to evaluate the quality and quantity of services.
Conducting training and mentoring staff.
Planning, evaluating, leading and guiding staff towards continuous quality improvement.
Lead their team in such a manner that enhances customer service and the goals of the agency.
KNOWLEDGE, SKILLS AND ABILITIES:
Excellent people skills
Knowledge of public assistance program objectives and policies
Knowledge of interviewing techniques
Knowledge of methods of compiling, organizing, and analyzing data
Knowledge of applicable mainframe systems and software applications
Excellent skills in operating a personal computer
Ability to supervise people
Ability to coordinate the operations and activities of a unit
Ability to interpret and apply complex information concerning policies and procedures related to ESS programs
Ability to develop and deliver public presentations
Ability to investigate complaints
Ability to meet and deal with the public in a variety of situations
Ability to compose documents involving technical information
Ability to interpret and apply regulation materials
Ability to prioritize and meet deadlines
Ability to establish and maintain effective communication
Ability to communicate effectively both orally and in writing
Ability to apply ethical business practices
MINIMUM REQUIREMENTS
Two years or more of Paraprofessional experience in a position where the major responsibility was determining eligibility, conducting interviews, providing counseling, recruiting, billing, or collecting accounts, checking credit, processing insurance policies or claims or providing customer service.
OR an Associate degree or higher from an accredited college or university can substitute for the experience.
OR 60 semester hours or 90 quarter hours can substitute for the experience.
Plus minimum of two years of processing experience in the Economic Self-Sufficiency Program as an Economic Self-Sufficiency Specialist I or an Economic Self-Sufficiency Specialist II (Eligibility Specialist I or Eligibility Specialist II).
Must be willing to travel.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
TAMPA, FL, US, 33612
Nearest Major Market:Tampa