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Mongoose

Product Marketing Director

Mongoose, Buffalo, New York, United States, 14266

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At Mongoose, we believe every conversation matters. We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose is to move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. Job Overview

We’re seeking a Product Marketing Director to make our products unmistakably clear and compelling in the market. You’ll shape our positioning, messaging, and go-to-market so customers instantly see the value and choose Mongoose. Success in this role will be measured by improvements in win rates and sales velocity, adoption and activation of key releases, and influenced pipeline/ARR growth tied to our Conversation Intelligence Platform. Responsibilities

Make Our Story Crystal Clear: Turn product value into simple, compelling positioning and messaging that anyone can understand. Lead Launches That Land: Build and run go-to-market plans with clear goals, owners, and dates. Bring Market Insight to the Table: Keep a steady drumbeat of customer conversations, win/loss analysis, and competitive intel, and turn those insights into smart bets for roadmap, messaging, and enablement. Help Sales Win More, Faster: Create practical tools that actually get used and partner with Sales on key deals to sharpen positioning, handle objections, and speed cycles. Fuel Product-Led Growth: Partner on in-product messaging and activation moments that nudge users to adopt and expand. Ship Content That Matters: Lead the creation of product pages, solution briefs, release notes, and customer proof that demonstrate real outcomes. Measure and Learn: Stand up a simple PMM dashboard that tracks win rate lift, message pull-through, adoption of key releases, and influenced pipeline/ARR. Requirements

Proven B2B SaaS product marketer with 8+ years in B2B SaaS marketing, including 5+ in Product Marketing. Strategic Marketer with Range: Able to zoom out to shape narrative and zoom in to ship the assets that make it real. Sales Ally, Not a Slide Factory: Proven impact on the field, with win rate improvements of ≥5–10 points and/or faster stage conversion tied to messaging and enablement. Insight-Driven, Not Opinion-Driven: Runs a steady cadence of win/loss analysis, customer interviews, and competitive tracking—and turns it into decisions. Operator Who Ships: Drives tight planning, clean execution, and on-time launches while keeping owners, dates, and “definition of done” visible. What We Offer

Base salary range of $125,000-$140,000K annually, plus a Quarterly Employee Bonus Program, Comprehensive medical, dental, and vision coverage, 401K with company match, Flexible PTO, Competitive Leave Policies, and many other perks. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.

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