Docusign
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As the Sr. Learning & Development Manager, you will be instrumental in shaping Docusign's employee landscape, designing and implementing world-class development programs that empower our leaders and employees to embody our values, drive innovation, and lead with empathy and effectiveness in a rapidly evolving global environment. You will play a key role in cultivating a robust leadership pipeline that supports our ambitious growth and strengthens our culture.
This position is an individual contributor role reporting to Sr. Director, Learning & Development.
Responsibilities
Conduct comprehensive needs assessments in partnership with HR Business Partners and senior leaders to identify critical leadership capabilities and development gaps across all levels (e.g., emerging leaders, frontline managers, senior executives)
Design, develop, and implement innovative, scalable, and impactful leadership development programs, workshops, and learning experiences that align with Docusign's values and strategic priorities (e.g., formal training, experiential learning, coaching, mentoring, peer learning networks, simulations)
Incorporate cutting-edge adult learning principles, neuroscience, and leadership theories into all program designs, ensuring relevance and effectiveness
Lead the selection and management of external vendors, consultants, and executive coaches, ensuring high-quality and cost-effective partnerships
Facilitate high-impact leadership development workshops and training sessions for diverse global audiences, fostering an engaging and interactive learning environment
Provide coaching and guidance to leaders, supporting their individual development journeys and enhancing their leadership effectiveness
Build strong relationships with internal subject matter experts to leverage internal knowledge and talent in program delivery
Develop and implement robust evaluation methodologies and metrics to assess the effectiveness, business impact, and ROI of all leadership development initiatives
Analyze program data and feedback to identify trends, generate actionable insights, and make data-driven recommendations for continuous improvement and evolution of programs
Communicate program successes, challenges, and strategic direction to key stakeholders and senior leadership
Build and maintain strong, collaborative relationships with HR Business Partners, senior leadership, and other cross-functional teams to ensure leadership development initiatives are integrated, supported, and aligned with organizational goals
Act as a trusted advisor to leaders on leadership development best practices, trends, and solutions
Champion a culture of continuous learning, growth, and feedback throughout the organization
Curate and develop compelling learning content, including presentations, facilitator guides, participant materials, and digital learning resources
Leverage Docusign's internal learning technologies (LMS, collaboration tools, etc.) to optimize program delivery, accessibility, and learner engagement
Job Designation Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring Basic
Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or a related field
12+ years of progressive experience in leadership development, organizational development, or talent management
3+ years in a senior or lead role within a fast-paced, global technology environment
Preferred
Demonstrated expertise in the end-to-end design, development, delivery, and evaluation of multi-level leadership development programs
Exceptional instructional design skills with a deep understanding of adult learning principles and modern learning methodologies
Outstanding facilitation, presentation, and public speaking skills, with the ability to inspire and engage diverse groups of leaders
Proven ability to coach and mentor leaders, fostering their growth and effectiveness
Experience with various leadership assessment tools (e.g., 360-degree feedback, behavioral assessments) and their application in development
Strong project management skills with the ability to manage multiple complex initiatives simultaneously, prioritize effectively, and meet deadlines
Excellent interpersonal, communication (written and verbal), and influencing skills, capable of building rapport and trust at all levels
Analytical mindset with the ability to interpret data, identify insights, and make data-driven recommendations
Certifications in coaching (e.g., ICF), organizational development, or specific leadership assessment instruments
Experience working in a global, matrixed organization with diverse leadership styles and needs
Familiarity with change management methodologies and their application in leadership development initiatives
A demonstrated passion for technology and its role in transforming business processes, aligning with Docusign's core offerings
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations:
California: $140,000.00 - $225,075.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $133,800.00 - $197,750.00 base salary
This Role Is Also Eligible For The Following
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Benefits Global benefits provide options for the following:
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
EEO Know Your Rights poster
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries: Software Development
Referrals increase your chances of interviewing at Docusign by 2x
Get notified about new Senior Training Manager jobs in Seattle, WA.
#J-18808-Ljbffr
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As the Sr. Learning & Development Manager, you will be instrumental in shaping Docusign's employee landscape, designing and implementing world-class development programs that empower our leaders and employees to embody our values, drive innovation, and lead with empathy and effectiveness in a rapidly evolving global environment. You will play a key role in cultivating a robust leadership pipeline that supports our ambitious growth and strengthens our culture.
This position is an individual contributor role reporting to Sr. Director, Learning & Development.
Responsibilities
Conduct comprehensive needs assessments in partnership with HR Business Partners and senior leaders to identify critical leadership capabilities and development gaps across all levels (e.g., emerging leaders, frontline managers, senior executives)
Design, develop, and implement innovative, scalable, and impactful leadership development programs, workshops, and learning experiences that align with Docusign's values and strategic priorities (e.g., formal training, experiential learning, coaching, mentoring, peer learning networks, simulations)
Incorporate cutting-edge adult learning principles, neuroscience, and leadership theories into all program designs, ensuring relevance and effectiveness
Lead the selection and management of external vendors, consultants, and executive coaches, ensuring high-quality and cost-effective partnerships
Facilitate high-impact leadership development workshops and training sessions for diverse global audiences, fostering an engaging and interactive learning environment
Provide coaching and guidance to leaders, supporting their individual development journeys and enhancing their leadership effectiveness
Build strong relationships with internal subject matter experts to leverage internal knowledge and talent in program delivery
Develop and implement robust evaluation methodologies and metrics to assess the effectiveness, business impact, and ROI of all leadership development initiatives
Analyze program data and feedback to identify trends, generate actionable insights, and make data-driven recommendations for continuous improvement and evolution of programs
Communicate program successes, challenges, and strategic direction to key stakeholders and senior leadership
Build and maintain strong, collaborative relationships with HR Business Partners, senior leadership, and other cross-functional teams to ensure leadership development initiatives are integrated, supported, and aligned with organizational goals
Act as a trusted advisor to leaders on leadership development best practices, trends, and solutions
Champion a culture of continuous learning, growth, and feedback throughout the organization
Curate and develop compelling learning content, including presentations, facilitator guides, participant materials, and digital learning resources
Leverage Docusign's internal learning technologies (LMS, collaboration tools, etc.) to optimize program delivery, accessibility, and learner engagement
Job Designation Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring Basic
Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or a related field
12+ years of progressive experience in leadership development, organizational development, or talent management
3+ years in a senior or lead role within a fast-paced, global technology environment
Preferred
Demonstrated expertise in the end-to-end design, development, delivery, and evaluation of multi-level leadership development programs
Exceptional instructional design skills with a deep understanding of adult learning principles and modern learning methodologies
Outstanding facilitation, presentation, and public speaking skills, with the ability to inspire and engage diverse groups of leaders
Proven ability to coach and mentor leaders, fostering their growth and effectiveness
Experience with various leadership assessment tools (e.g., 360-degree feedback, behavioral assessments) and their application in development
Strong project management skills with the ability to manage multiple complex initiatives simultaneously, prioritize effectively, and meet deadlines
Excellent interpersonal, communication (written and verbal), and influencing skills, capable of building rapport and trust at all levels
Analytical mindset with the ability to interpret data, identify insights, and make data-driven recommendations
Certifications in coaching (e.g., ICF), organizational development, or specific leadership assessment instruments
Experience working in a global, matrixed organization with diverse leadership styles and needs
Familiarity with change management methodologies and their application in leadership development initiatives
A demonstrated passion for technology and its role in transforming business processes, aligning with Docusign's core offerings
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations:
California: $140,000.00 - $225,075.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $133,800.00 - $197,750.00 base salary
This Role Is Also Eligible For The Following
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Benefits Global benefits provide options for the following:
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
EEO Know Your Rights poster
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries: Software Development
Referrals increase your chances of interviewing at Docusign by 2x
Get notified about new Senior Training Manager jobs in Seattle, WA.
#J-18808-Ljbffr