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Ipsos in US

Market Research Manager, Observer

Ipsos in US, Chicago, Illinois, United States, 60290

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Overview Join to apply for the Market Research Manager, Observer role at Ipsos in US.

Job Description: As an Account Manager on Ipsos’ Observer team, you will manage online/quantitative projects while providing support on day-to-day responsibilities associated with multiple and concurrent studies. You will work directly with clients, providing them with a high level of service while executing a variety tasks in a fast-paced environment.

What You Can Expect To Be Doing

Manages studies including questionnaire formatting, sample selection, fieldwork monitoring, quota monitoring, banner/tab plans, and data delivery

Checks data deliverables for accuracy (data tables, SPSS, etc.)

Works on multiple tasks/studies simultaneously

Promotes business growth from current accounts through successful project execution

Responsible for project financials-- reconciliation, managing costs and margins, billing, etc.

Participates/leads in client communications

Ensures tasks are completed on time and efficiently

Keeps manager informed of progress for each study, and escalates issues as needed

Communicates effectively with operations staff

Develops working knowledge of NextWorkbench, iQuote/Jobbook, Survey Reporter, idReports and other internal systems

Proofing online programs for accuracy, look and feel, logic, etc.

What’s This Job For You If You Have

Bachelor’s degree in Marketing, Business or related field or equivalent experience.

Minimum of 2-3 years of experience in market research industry

Excellent project management and client service skills

Demonstrated research expertise and experience with working directly with clients

Knowledge of data deliverables - including SPSS, and tabulated data

Entrepreneurial spirit and a high standard of performance

Strong leadership competency, drive to succeed and willingness to learn

Ability to balance priorities of simultaneous projects and demands – willing to ‘wear many hats’

Strong attention to detail and accuracy with the ability to prioritize, handle and see survey research projects through completion

Ability to think creatively and strategically to solve problems

Possesses exceptional interpersonal skills and ability to build relationships - internally and externally

Strong computer skills including Microsoft Office Suite and other business-related software

Superb written and oral communication skills

Ability to work independently and as a part of a team

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $70,000 to $75,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What’s In It For You At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

About Us Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!

About The Team Observer offers fast and on-demand access to real consumers, citizens and business across all markets and modes. With a flexible service model, we provide a high-end 24/7 DIY platform for clients to build their own surveys as well as assisted service for those who prefer to work directly with a researcher. We are specialized in survey management, data collection and data delivery, well suited to clients that don’t need analysis and recommendations, but still require execution delivered in a format that helps them run analysis quickly and accurately with data they can trust.

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