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Nrg Bluewater Wind

Sr. User Insights & Experimentation Analyst - Hybrid

Nrg Bluewater Wind, Houston, Texas, United States, 77246

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Sr. User Insights & Experimentation Analyst - Hybrid

Location: Houston, TX, US, 77002 Company: NRG NRG is a Fortune 500 leader in electricity, natural gas, and innovative energy solutions, serving millions of customers across the U.S. and Canada. We’re looking for a Sr. User Insights & Experimentation Analyst to turn digital user behavior into actionable strategies that improve experiences and drive results. Role Overview We need a talented individual to blend analytics with UX insights to shape test strategies, design improvements, and product decisions. You’ll play a key role in experimentation—analyzing A/B and multivariate test results, then presenting clear, data-backed findings that inform the next iteration. Responsibilities

Analyze user interactions, navigation flows, and engagement patterns to uncover friction points. Combine quantitative and qualitative insights for a complete view of user behavior. Analyze completed A/B test results and present actionable recommendations to stakeholders. Evaluate feature releases for adoption, usage, and retention impact. Collaborate with UX, product, development, and marketing teams to guide design and strategy. Share case studies and findings to promote a data-driven culture. Champion accessibility, usability, and continuous improvement in our digital journeys. Requirements

Bachelor’s degree in human factors, communications, UX, design, data, or related field (preferred). 2+ years of experience with Contentsquare (or demonstrated mastery). Experience with Adobe Analytics, User Testing, or Optimizely a plus. Bonus: knowledge of the deregulated/retail electricity market. What We Offer

Hybrid – In-office attendance Monday, Tuesday and Thursday Opportunities to work on high-impact, customer-facing initiatives. A culture that values collaboration, curiosity, and actionable insights. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability.

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