M&T Bank Corporation
Divisional, Chief Information Officer- Commercial Technology
M&T Bank Corporation, Buffalo, New York, United States, 14266
# **Overview:**M&T Bank is at a pivotal moment of growth and transformation—and we’re looking for a visionary technology executive to lead our Commercial Technology division. As a “Goldilocks” bank, we offer the best of both worlds: the agility and entrepreneurial spirit of a mid-sized institution, combined with the stability and sophistication of a Tier 2 bank. With a strong capital foundation and a growing national footprint, we’re poised for continued expansion, innovation, and acquisition.In this role, you’ll oversee a $150M technology budget and lead a team of approximately 300 employees and contractors, driving the technology strategy for our Commercial Banking business. You’ll be at the helm of once-in-a-generation transformation programs that will redefine how we serve our clients and operate internally.Relocation to Buffalo, NY is required as this is a hybrid role.## **Primary Responsibilities:****Lead Strategic Technology Vision:*** Define and execute the roadmap for Commercial Banking technology, aligning with enterprise goals and delivering scalable, client-centric solutions.**Spearhead a portfolio of transformative programs, including:*** **Commercial Lending:*** Servicing Modernization – Reimagining the loan servicing experience for customers and employees.* Loan Documentation Engine Upgrade – Enhancing automation and accuracy in documentation workflows.* Sales Enablement RFPs – Evaluating replacements for tools like Seismic to improve sales content delivery.* Salesforce Optimization – Driving adoption and maximizing CRM capabilities across the division.* **Commercial Servicing:*** Servicing Modernization – Replacing legacy accounting and collateral systems to enable straight-through processing.* Equipment Finance Modernization – Upgrading and consolidating core leasing systems, organizational structures, and processes.* **Commercial Treasury:*** CPLS Modernization – Overhauling positive pay, onboarding, commercial card rebates, and pricing tools.* Treasury Center Enhancements – Expanding capabilities to support evolving client needs.
**Digital Account Opening for Commercial**:* Integrating platforms like Dash and ServiceNow to streamline onboarding.**Own Operational Excellence:*** Oversee financial performance, compliance, risk management, and talent development for your teams. Ensure your division operates efficiently, ethically, and in alignment with regulatory standards.**Drive Innovation & Change:*** Stay ahead of industry trends and emerging technologies. Champion large-scale transformation initiatives and introduce cutting-edge solutions that enhance customer experience and operational agility.**Vendor & Product Leadership:*** Manage strategic vendor relationships and lead product evaluations to ensure optimal technology investments. Deliver high-quality outcomes within budget and resource constraints.**Inspire and Empower Teams:*** Lead a large, diverse team of technologists across multiple locations. Foster a culture of innovation, accountability, and continuous improvement.**Risk & Compliance Stewardship:*** Design and maintain robust internal controls. Proactively identify and escalate risk-related issues, ensuring your division aligns with the Bank’s risk appetite and regulatory expectations.**Champion Culture & Belonging:*** Promote an inclusive environment that reflects the values and brand of M&T Bank. Lead by example and cultivate a workplace where diverse perspectives are valued.**Education and Experience Required:*** Minimum of Associates’ degree and 15 years’ proven and progressive technology, management and/or large program leadership experience, or in lieu of a degree, a combined minimum of 17 years’ higher education and/or work experience, including a minimum of 15 years’ technology, management and/or large program leadership experience* Minimum of 6 years’ managerial experience* Strategic thinker with a deep understanding of Commercial Banking operations and terminology.* Prior experience working on multiple projects of a complex nature* Proven track record of leading enterprise transformation, and change initiatives.* Complete understanding of the system development life cycle* Prior experience encouraging team work and serving as role model when leading and directing others* Experience understanding technical, business and operational impacts of a project or problem* Experience leading large numbers of employees (200+)
on multiple teams often in different geographic locations and time zones* Expertise in presenting to senior management**Education and Experience Preferred:*** Master’s degree* Understanding of applications supported with an advanced knowledge of interfacing/integrated applications* Experience with skills, application(s) and functions of the technology area of ownership* Ability to articulate and explain the Bank’s business plan and strategic objectives with the ability to shape direction* Mastered knowledge and focus of the entire system and support projects outside of normal BAU (business as usual)* Understanding of business(es) supported and its’ terminology* Excellent problem-solving skills to assist in issue resolutionM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $157,495.91 - $292,492.42 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Buffalo, New York, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr
**Digital Account Opening for Commercial**:* Integrating platforms like Dash and ServiceNow to streamline onboarding.**Own Operational Excellence:*** Oversee financial performance, compliance, risk management, and talent development for your teams. Ensure your division operates efficiently, ethically, and in alignment with regulatory standards.**Drive Innovation & Change:*** Stay ahead of industry trends and emerging technologies. Champion large-scale transformation initiatives and introduce cutting-edge solutions that enhance customer experience and operational agility.**Vendor & Product Leadership:*** Manage strategic vendor relationships and lead product evaluations to ensure optimal technology investments. Deliver high-quality outcomes within budget and resource constraints.**Inspire and Empower Teams:*** Lead a large, diverse team of technologists across multiple locations. Foster a culture of innovation, accountability, and continuous improvement.**Risk & Compliance Stewardship:*** Design and maintain robust internal controls. Proactively identify and escalate risk-related issues, ensuring your division aligns with the Bank’s risk appetite and regulatory expectations.**Champion Culture & Belonging:*** Promote an inclusive environment that reflects the values and brand of M&T Bank. Lead by example and cultivate a workplace where diverse perspectives are valued.**Education and Experience Required:*** Minimum of Associates’ degree and 15 years’ proven and progressive technology, management and/or large program leadership experience, or in lieu of a degree, a combined minimum of 17 years’ higher education and/or work experience, including a minimum of 15 years’ technology, management and/or large program leadership experience* Minimum of 6 years’ managerial experience* Strategic thinker with a deep understanding of Commercial Banking operations and terminology.* Prior experience working on multiple projects of a complex nature* Proven track record of leading enterprise transformation, and change initiatives.* Complete understanding of the system development life cycle* Prior experience encouraging team work and serving as role model when leading and directing others* Experience understanding technical, business and operational impacts of a project or problem* Experience leading large numbers of employees (200+)
on multiple teams often in different geographic locations and time zones* Expertise in presenting to senior management**Education and Experience Preferred:*** Master’s degree* Understanding of applications supported with an advanced knowledge of interfacing/integrated applications* Experience with skills, application(s) and functions of the technology area of ownership* Ability to articulate and explain the Bank’s business plan and strategic objectives with the ability to shape direction* Mastered knowledge and focus of the entire system and support projects outside of normal BAU (business as usual)* Understanding of business(es) supported and its’ terminology* Excellent problem-solving skills to assist in issue resolutionM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $157,495.91 - $292,492.42 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Buffalo, New York, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr