Kata
Kata.ai is an Indonesian Conversational Artificial Intelligence company that creates technology to enhance human conversations and improve human collaboration with machines. The company's Natural Language Processing (NLP) technology powers chatbots for major corporations in Indonesia.
The company's proprietary Kata Bot Platform allows businesses to create feature-rich chatbots on top of Kata.ai's AI technology platform. This enables companies to focus on designing engaging interactions for their customers while Kata.ai handles the technology aspects.
Job Description
The company is looking for a
Product Manager
to lead the development and delivery of their next-generation AI Voice Agent. This role requires someone with a strong product sense, deep understanding of UX, and the ability to navigate complex technical architectures while collaborating across multidisciplinary teams. Key Responsibilities Define the product vision, strategy, and roadmap for the AI Voice Agent in the Arabic market. Drive end-to-end product development lifecycle: from discovery and requirements gathering to launch and continuous improvement. Collaborate closely with engineering, design, research, and operations teams to deliver seamless user experiences. Translate business requirements into clear product specifications with a strong emphasis on usability, accessibility, and cultural nuance. Ensure the AI Voice Agent meets enterprise-grade scalability, reliability, and compliance standards. Work directly with enterprise clients and stakeholders to align the product with their needs and expectations. Monitor KPIs, user feedback, and performance metrics to inform data-driven decisions. Represent the product internally and externally, ensuring strategic alignment with broader company goals. Qualifications
5+ years of product management experience
in software or technology companies. Proven track record in
AI, conversational agents, or digital product ecosystems ; direct experience in building AI Agents is required. Experience in building Voice Agents
(voicebots, IVR, telephony, or speech interfaces) is a strong plus. Solid background in
User Experience (UX) design principles
and user-centric product development. Strong technical acumen with the ability to work on products involving
complex technical architecture
(cloud, APIs, integrations, NLP, etc.). Exceptional communication skills:
fluent English
(spoken and written). Comfortable engaging with enterprise stakeholders, including C-level executives. Demonstrated ability to manage cross-functional teams in a global and multicultural context. Active passport
and willingness to
relocate to the GCC / Middle East region . Strong problem-solving skills, attention to detail, and a growth mindset. Nice to Have Familiarity with enterprise SaaS platforms and AI ecosystem players. Experience working in regulated industries (e.g., government, banking, healthcare). Exposure to international product launches and global market expansion. We are an equal opportunities employer and welcome applications from all qualified candidates.
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The company is looking for a
Product Manager
to lead the development and delivery of their next-generation AI Voice Agent. This role requires someone with a strong product sense, deep understanding of UX, and the ability to navigate complex technical architectures while collaborating across multidisciplinary teams. Key Responsibilities Define the product vision, strategy, and roadmap for the AI Voice Agent in the Arabic market. Drive end-to-end product development lifecycle: from discovery and requirements gathering to launch and continuous improvement. Collaborate closely with engineering, design, research, and operations teams to deliver seamless user experiences. Translate business requirements into clear product specifications with a strong emphasis on usability, accessibility, and cultural nuance. Ensure the AI Voice Agent meets enterprise-grade scalability, reliability, and compliance standards. Work directly with enterprise clients and stakeholders to align the product with their needs and expectations. Monitor KPIs, user feedback, and performance metrics to inform data-driven decisions. Represent the product internally and externally, ensuring strategic alignment with broader company goals. Qualifications
5+ years of product management experience
in software or technology companies. Proven track record in
AI, conversational agents, or digital product ecosystems ; direct experience in building AI Agents is required. Experience in building Voice Agents
(voicebots, IVR, telephony, or speech interfaces) is a strong plus. Solid background in
User Experience (UX) design principles
and user-centric product development. Strong technical acumen with the ability to work on products involving
complex technical architecture
(cloud, APIs, integrations, NLP, etc.). Exceptional communication skills:
fluent English
(spoken and written). Comfortable engaging with enterprise stakeholders, including C-level executives. Demonstrated ability to manage cross-functional teams in a global and multicultural context. Active passport
and willingness to
relocate to the GCC / Middle East region . Strong problem-solving skills, attention to detail, and a growth mindset. Nice to Have Familiarity with enterprise SaaS platforms and AI ecosystem players. Experience working in regulated industries (e.g., government, banking, healthcare). Exposure to international product launches and global market expansion. We are an equal opportunities employer and welcome applications from all qualified candidates.
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