McKesson
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Position Overview
The Director of Business Operations for Operations is a strategic leader responsible for driving the planning, execution, and governance of high-priority initiatives that support business growth and transformation. This role partners closely with Operations leadership and enabling functions (HR, Finance, IT, Legal, Compliance, Corporate Strategy) to ensure alignment with organizational goals and operational excellence. The Director will lead a team focused on program management, communications, and continuous improvement, serving as a catalyst for change and a connector across the Operations organization. Key Responsibilities
Lead and manage complex, cross-functional initiatives aligned with the fiscal year strategic plan. Oversee strategic projects as needs arise. Recent examples include CoverMyMeds competitive intelligence strategy development, customer feedback loops, National Sales Conference and tradeshow support. Drive workforce planning, M&A integration, business continuity, and key partnerships supporting Operations. Identify and work with leaders to mitigate risks to business priorities or initiatives. Governance & Program Management
Develop and maintain governance structures for Operations, including executive presentations, monthly Operating reviews, program tracking (e.g., AIM28, Central Hiring Process) and goal tracking when applicable. Ensure successful transitions from projects to long-standing programs within Operations. Collaborate with Data & Analytics teams and other pillars to deliver on operational reporting and customer value. Communications & Engagement
Serve as a partner to Communications for all Operations-specific meetings and communications (Town Halls, All Hands, Lunch & Learns, Office Hours). Manage Operations SharePoint site, Teams channels, and other internal communications platforms. Lead recognition programs (Quarterly Awards, Awards Trip) and engagement initiatives. Team Leadership & Development
Lead, mentor, and develop a high-performing Business Operations team. Foster a collaborative, inclusive, and growth-oriented culture. Support manager growth and development sessions, and drive employee engagement across the Operations journey (onboarding, development, retention). Change Leadership
Champion change management and integration strategies to prepare staff for organizational evolution. Lead operational readiness for new initiatives, acquisitions, and process improvements. Qualifications
Bachelor’s degree or equivalent experience; MBA preferred. 10+ years of professional experience in operations, business process improvement, or project management. 3–5+ years in people leadership roles. Experience in large, complex, matrixed organizations. Proven ability to lead large-scale initiatives, including M&A and organizational change management. Excellent communication, presentation, and organizational skills; able to adapt to a fast-paced environment. Strong analytical, strategic thinking, and problem-solving abilities. Demonstrated ability to manage multiple stakeholders and competing priorities, both virtually and in-person. Columbus, OH-based (no relocation assistance). We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. Our Base Pay Range for this position is $121,400 - $202,400 McKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information.
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The Director of Business Operations for Operations is a strategic leader responsible for driving the planning, execution, and governance of high-priority initiatives that support business growth and transformation. This role partners closely with Operations leadership and enabling functions (HR, Finance, IT, Legal, Compliance, Corporate Strategy) to ensure alignment with organizational goals and operational excellence. The Director will lead a team focused on program management, communications, and continuous improvement, serving as a catalyst for change and a connector across the Operations organization. Key Responsibilities
Lead and manage complex, cross-functional initiatives aligned with the fiscal year strategic plan. Oversee strategic projects as needs arise. Recent examples include CoverMyMeds competitive intelligence strategy development, customer feedback loops, National Sales Conference and tradeshow support. Drive workforce planning, M&A integration, business continuity, and key partnerships supporting Operations. Identify and work with leaders to mitigate risks to business priorities or initiatives. Governance & Program Management
Develop and maintain governance structures for Operations, including executive presentations, monthly Operating reviews, program tracking (e.g., AIM28, Central Hiring Process) and goal tracking when applicable. Ensure successful transitions from projects to long-standing programs within Operations. Collaborate with Data & Analytics teams and other pillars to deliver on operational reporting and customer value. Communications & Engagement
Serve as a partner to Communications for all Operations-specific meetings and communications (Town Halls, All Hands, Lunch & Learns, Office Hours). Manage Operations SharePoint site, Teams channels, and other internal communications platforms. Lead recognition programs (Quarterly Awards, Awards Trip) and engagement initiatives. Team Leadership & Development
Lead, mentor, and develop a high-performing Business Operations team. Foster a collaborative, inclusive, and growth-oriented culture. Support manager growth and development sessions, and drive employee engagement across the Operations journey (onboarding, development, retention). Change Leadership
Champion change management and integration strategies to prepare staff for organizational evolution. Lead operational readiness for new initiatives, acquisitions, and process improvements. Qualifications
Bachelor’s degree or equivalent experience; MBA preferred. 10+ years of professional experience in operations, business process improvement, or project management. 3–5+ years in people leadership roles. Experience in large, complex, matrixed organizations. Proven ability to lead large-scale initiatives, including M&A and organizational change management. Excellent communication, presentation, and organizational skills; able to adapt to a fast-paced environment. Strong analytical, strategic thinking, and problem-solving abilities. Demonstrated ability to manage multiple stakeholders and competing priorities, both virtually and in-person. Columbus, OH-based (no relocation assistance). We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. Our Base Pay Range for this position is $121,400 - $202,400 McKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information.
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