Intercom
Senior Salesforce Engineer New San Francisco, California
Intercom, San Francisco, California, United States, 94199
Overview
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin enables always-on, impeccable customer service and can be combined with our Helpdesk to form the Intercom Customer Service Suite. Intercom serves nearly 30,000 global businesses and is driven by core values to push boundaries, build with speed and deliver value. Opportunity
What’s the opportunity? We are looking for a Senior Salesforce Engineer to join Team Order (CPQ). In this role, you’ll work closely with team members on building a robust and scalable Quote-to-Cash system and contribute to transformational changes in how we do business at Intercom. What will I be doing?
Design scalable and durable solutions in Salesforce to enable a smooth Quote-to-Order system. Advise on and help execute transformational systems projects. Actively participate in maintaining a culture of quality and consistency. Execute projects within the remit of the team from inception to delivery. Create observability in Quote-to-Cash systems. Ensure Quote-to-Cash system health. What skills do I need?
Proven track record of implementing complex Salesforce CPQ solutions that meet business and scalability needs Experience with Git Comfortable finding, investigating, and solving large, vague problems Comfortable communicating with stakeholders to ensure project success Experience working on transformational projects with multiple stakeholders Salesforce certifications such as Salesforce Certified CPQ Specialist, Platform Developer I/II, Platform App Builder, and/or System Architect (or equivalent experience) are highly desirable Experience with Snowflake/ SQL / DBT Development experience outside Salesforce (Ruby) Experience with Gearset or CI / CD Benefits
Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews Flexible paid time off policy Paid Parental Leave Program In-office bicycle storage Fun events for Intercomrades, friends, and family Intercom values diversity and is committed to equal employment opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally protected status.
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Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin enables always-on, impeccable customer service and can be combined with our Helpdesk to form the Intercom Customer Service Suite. Intercom serves nearly 30,000 global businesses and is driven by core values to push boundaries, build with speed and deliver value. Opportunity
What’s the opportunity? We are looking for a Senior Salesforce Engineer to join Team Order (CPQ). In this role, you’ll work closely with team members on building a robust and scalable Quote-to-Cash system and contribute to transformational changes in how we do business at Intercom. What will I be doing?
Design scalable and durable solutions in Salesforce to enable a smooth Quote-to-Order system. Advise on and help execute transformational systems projects. Actively participate in maintaining a culture of quality and consistency. Execute projects within the remit of the team from inception to delivery. Create observability in Quote-to-Cash systems. Ensure Quote-to-Cash system health. What skills do I need?
Proven track record of implementing complex Salesforce CPQ solutions that meet business and scalability needs Experience with Git Comfortable finding, investigating, and solving large, vague problems Comfortable communicating with stakeholders to ensure project success Experience working on transformational projects with multiple stakeholders Salesforce certifications such as Salesforce Certified CPQ Specialist, Platform Developer I/II, Platform App Builder, and/or System Architect (or equivalent experience) are highly desirable Experience with Snowflake/ SQL / DBT Development experience outside Salesforce (Ruby) Experience with Gearset or CI / CD Benefits
Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews Flexible paid time off policy Paid Parental Leave Program In-office bicycle storage Fun events for Intercomrades, friends, and family Intercom values diversity and is committed to equal employment opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally protected status.
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