Salesforce Analyst (CRM Migration/Integration)

Immediate contract opportunity for Salesforce Analyst. We are seeking a highly experienced consultant to support a merger integration initiative involving the migration of CRM capabilities from Oracle CRM to Salesforce. The consultant will play a critical role in discovery, blueprinting, configuration, and ensuring alignment of business requirements with Salesforce functionality. Required Skills: • 5+ years of experience as a Salesforce Business Analyst. • Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Data Model. • Experience in CRM migration or system integration projects. • Excellent communication and workshop facilitation skills. • Salesforce certification(s) preferred (BA, Admin, or Consultant). Responsibilities: • Lead discovery and blueprint workshops to capture end-state business requirements. • Analyse existing Oracle CRM processes and map them to Salesforce features. • Define configuration, customization, and workflow requirements. • Support data migration planning (master data, customers, accounts, opportunities). • Define reporting, dashboards, and analytics needs within Salesforce. • Collaborate with technical teams for integration with ERP, HCM, and PSA systems. • Document functional specifications, user stories, and acceptance criteria. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer.