Eagle River Ford
SIGN ON BONUS AVAILABLE FOR THE RIGHT CANDIDATE!
We’re looking for a
Service Writer
to join our dealership’s service team. In this role, you’ll be the primary point of contact for customers needing vehicle service and repairs, ensuring a smooth, efficient, and customer-focused experience from start to finish.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
Competitive Pay based on experience
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Responsibilities:
Greet customers, listen to their service needs, and create accurate repair orders
Maintain strong customer relationships and deliver consistent communication throughout the repair process
Monitor progress of repairs and keep customers updated regularly
Coordinate with technicians on timelines, parts needs, and job completion
Maximize service department profitability by identifying and offering recommended services and promotions
Uphold ethical standards and dealership policies
Participate in quality control and help develop standard operating procedures
Maintain a clean, professional, and organized work environment
Requirements:
High school diploma or equivalent
Valid driver’s license with a clean driving record
Automotive service advisor experience required
Completion of service advisor/customer satisfaction training preferred
Fluent in English with strong communication and multitasking skills
Proficiency with computers and dealership management systems
Ability to stay focused and productive in a fast-paced, interruption-heavy environment
We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.
We’re looking for a
Service Writer
to join our dealership’s service team. In this role, you’ll be the primary point of contact for customers needing vehicle service and repairs, ensuring a smooth, efficient, and customer-focused experience from start to finish.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
Competitive Pay based on experience
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Responsibilities:
Greet customers, listen to their service needs, and create accurate repair orders
Maintain strong customer relationships and deliver consistent communication throughout the repair process
Monitor progress of repairs and keep customers updated regularly
Coordinate with technicians on timelines, parts needs, and job completion
Maximize service department profitability by identifying and offering recommended services and promotions
Uphold ethical standards and dealership policies
Participate in quality control and help develop standard operating procedures
Maintain a clean, professional, and organized work environment
Requirements:
High school diploma or equivalent
Valid driver’s license with a clean driving record
Automotive service advisor experience required
Completion of service advisor/customer satisfaction training preferred
Fluent in English with strong communication and multitasking skills
Proficiency with computers and dealership management systems
Ability to stay focused and productive in a fast-paced, interruption-heavy environment
We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.