OS1 Orthopedic and Sports Injury Clinic
Patient Care Representative (Part-Time Weekdays)
OS1 Orthopedic and Sports Injury Clinic, Hoover, Alabama, United States
Position Title : Patient Care Representative
Department : Front Office
Specialty : Orthopedics/Sports Medicine
Setting : Clinic/Office
Pay Type:
Hourly; 1099/Contracted; Biweekly payroll
Schedule : 1-2 weekdays per month; full or partial shifts as needed (working hours 9AM to 7PM)
Job Summary
:
The
Patient Care Representative's
primary responsibilities will involve assisting in patient registration, organizing, and optimizing the provider's schedule, answering phones, documenting in Practice Management (PM) and Electronic Health Records (EHR) systems, verifying insurances, collecting copayments, and other administrative duties as needed.
Responsibilities
Patient Registration Greet patients as they enter the clinic. Provide necessary instructions and/or directions. Direct and coordinate patient registration. Update patient information, provide necessary forms for completion. Verify insurance and payment details and collect copays or fees for services rendered and any past due/current balances. Input patient data into Electronic Medical Record (EMR) Monitor patient flow Scheduling & Patient Communication
Organize and optimize the provider's schedule according to scheduling policies or as directed by Clinic Lead or Provider. Answer phones, emails, and patient inquiries timely and professionally. Distribute correspondence as needed. Administrative/Office Tasks
Scan and process faxes and route to intended recipient(s). Maintain a stocked, clean, and orderly waiting area. Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations. Assit with misc administrative tasks, work/school notes, communication ets. as directed by Clinic Leads or Clinicians. Maintain strict confidentiality related to medical records and other data. Comply with all company policies and procedures. Other administrative duties as needed. Requirements
Requirements
:
High School diploma Attention to detail 2 years experience scheduling and registering patients in a clinical setting Basic knowledge of Orthopedic medical terminology Excellent written and verbal communication skills Proficient in Microsoft Offices (Word, Outlook, Teams etc.) Appears friendly, reassuring, and approachable to patients (both on-site and over the phone). Preferred
:
Familiarity with medical billing and insurances Familiarity with EMR systems, medical charts, and records Bilingual Spanish/English a plus
Department : Front Office
Specialty : Orthopedics/Sports Medicine
Setting : Clinic/Office
Pay Type:
Hourly; 1099/Contracted; Biweekly payroll
Schedule : 1-2 weekdays per month; full or partial shifts as needed (working hours 9AM to 7PM)
Job Summary
:
The
Patient Care Representative's
primary responsibilities will involve assisting in patient registration, organizing, and optimizing the provider's schedule, answering phones, documenting in Practice Management (PM) and Electronic Health Records (EHR) systems, verifying insurances, collecting copayments, and other administrative duties as needed.
Responsibilities
Patient Registration Greet patients as they enter the clinic. Provide necessary instructions and/or directions. Direct and coordinate patient registration. Update patient information, provide necessary forms for completion. Verify insurance and payment details and collect copays or fees for services rendered and any past due/current balances. Input patient data into Electronic Medical Record (EMR) Monitor patient flow Scheduling & Patient Communication
Organize and optimize the provider's schedule according to scheduling policies or as directed by Clinic Lead or Provider. Answer phones, emails, and patient inquiries timely and professionally. Distribute correspondence as needed. Administrative/Office Tasks
Scan and process faxes and route to intended recipient(s). Maintain a stocked, clean, and orderly waiting area. Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations. Assit with misc administrative tasks, work/school notes, communication ets. as directed by Clinic Leads or Clinicians. Maintain strict confidentiality related to medical records and other data. Comply with all company policies and procedures. Other administrative duties as needed. Requirements
Requirements
:
High School diploma Attention to detail 2 years experience scheduling and registering patients in a clinical setting Basic knowledge of Orthopedic medical terminology Excellent written and verbal communication skills Proficient in Microsoft Offices (Word, Outlook, Teams etc.) Appears friendly, reassuring, and approachable to patients (both on-site and over the phone). Preferred
:
Familiarity with medical billing and insurances Familiarity with EMR systems, medical charts, and records Bilingual Spanish/English a plus