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LanceSoft

Mortgage Processor II

LanceSoft, Buffalo, New York, United States, 14266

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Title: Mortgage Processor II Location: 100% Remote

Role Duration: 6 Months Contract with possibility of an extension Job ID: $18-20/hr. on W2

Top 3 Skill set is required:

Mortgage Processing Customer Service Borrower contact

Job Description: Responsible for processing conventional and government loan requests based on product, underwriting, and state specific and investor guidelines.

Primary Responsibilities:

Maintain effective communication with all necessary parties involved in a new loan application, from the customer, broker, correspondent, loan officer, and co-workers to ensure a seamless positive application experience. Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application, including, but not limited to: Verification of Employment, IRS Transcripts, Title Search, appraisal, FHA case assignments. Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines. Preparation and/or reconciliation of required reports. Monitor all incoming loan conditions via email, fax, or mail. Ability to assess documentation provided to mark received in the loan system. Review system to ensure adherence to all regulatory requirements and guidelines. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports diversity and reflects the Client's Bank brand. Maintain Client's internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.

Scope of Responsibilities :

Work closely with both Internal and External Customers such as co-workers, borrower(s), Loan Officers, Brokers, or Correspondents.

Education and Experience Required:

Associates degree with a minimum of one year's mortgage industry experience or two years equivalent work experience, OR in lieu of a degree, three years equivalent work experience including a minimum of one year's mortgage industry experience. 6 months specific client's mortgage processing experience plus an additional 6-12-month experience in customer service, operations, or the financial services industry. Good PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software.

Education and Experience Preferred:

Ability to make sound decisions based on information provided. Knowledge of Product, Investor and Compliance Requirements. Versatility and flexibility working within an ever changing fast paced mortgage environment. Adapting to new policies and procedures to improve processes and workflow. Ability to function independently within time constraints. Excellent verbal and written communication skills. Highly organized with the ability to multitask. Strong attention to detail. Prioritization of daily workload. Ability to work in a team environment. Strong work ethic, reliable and dependable.