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Forrest Solutions

Forrest Solutions is hiring: Law Firm Receptionist $33-$36 in Menlo Park

Forrest Solutions, Menlo Park, CA, US

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Receptionist

We are seeking a friendly, highly organized, and professional Receptionist to serve as the first point of contact for our office. This role is vital in creating a welcoming and positive environment for clients, attorneys, staff, and visitors, while providing comprehensive administrative and operational support.

Pay: $33-$36

Role Overview:

As the front-facing representative of the office, you will coordinate and support a wide range of services, including concierge assistance, conference and meeting room management, event coordination, catering, visitor office set-up, lounge supply restocking, furniture and plant management, spatial planning, and kitchen facilities management. You will play a key role in ensuring smooth day-to-day office operations and a high-quality experience for all visitors.

To excel in this role, you should have a pleasant and professional demeanor, the ability to manage multiple tasks under pressure, and strong problem-solving skills. You will handle emergencies efficiently and support office operations in alignment with the firm’s values.

Key Responsibilities:

  • Greet visitors, clients, internal attorneys, and staff warmly and professionally.
  • Add guests and visiting attorneys to the building security system.
  • Answer and manage multi-line phones with professionalism.
  • Reserve conference rooms and visiting attorney offices using specialized software.
  • Maintain a clean and organized reception area.
  • Provide parking validations and track visitor access cards.
  • Assist with conference room setup, furniture reset, temporary equipment delivery, and event signage.
  • Support guests with guest Wi-Fi access.
  • Submit maintenance work orders and coordinate with office management on facilities issues.
  • Complete special projects as assigned by office management.
  • Respond promptly to requests, inquiries, and complaints with accurate information.
  • Utilize on-site Xerox resources for copying needs.
  • Follow all security and emergency procedures, responding calmly and efficiently in emergency situations.

What We’re Looking For:

  • A friendly, professional, and approachable personality.
  • Ability to multitask, manage stress, and prioritize effectively.
  • Strong organizational skills and attention to detail.
  • Excellent interpersonal and communication skills.
  • Commitment to creating a welcoming and collaborative environment that reflects the firm’s values.

Why This Role Matters:

As the heart of our office, the Receptionist ensures every visitor feels welcomed and every administrative task is executed to the highest standard. You help foster a sense of community and well-being, supporting both colleagues and clients through exceptional service and professionalism.