Manager of Marketing and Communications Job at Texas Star Pharmacy in Plano
Texas Star Pharmacy, Plano, TX, US
Job description:
About Us
We are a leading compounding pharmacy committed to enhancing patient care through personalized, innovative pharmaceutical solutions. As we expand our reach and impact, we are seeking a results-driven and visionary Manager of Marketing to lead brand strategy, public relations, digital marketing, and AI-enhanced marketing operations. This is a unique opportunity to shape the voice of a healthcare innovator at the intersection of precision medicine and cutting-edge technology.
Key Responsibilities:
1. Strategic Leadership & Brand Management
- Develop and execute a comprehensive omnichannel marketing strategy with clear KPIs.
- Oversee brand development, brand audit visual identity, tone of voice, and customer experience.
- Lead cross-functional collaboration across departments and external vendors.
2. Content Marketing & Clinical Thought Leadership
- Lead creation of compelling healthcare content tailored to clinicians, providers, and patients.
- Oversee development of whitepapers, eBooks, case studies, websites, blogs, prescription guides, and print collaterals with AI-assisted copy and layout generation.
- Drive SEO and SEM strategies using keyword clustering and dynamic content optimization.
3. Public Relations & Communications
- Serve as the brand’s primary media spokesperson and strategist.
- Build strong media relationships, secure press coverage, and draft press releases, op-eds, and healthcare articles.
- Lead crisis communication planning and reputation management initiatives, using AI-based sentiment analysis and review monitoring tools.
4. Social Media, Community Engagement & Reputation Management
- Manage a robust, AI-augmented social media strategy across platforms (LinkedIn, Instagram, Facebook, GMB, TikTok, etc.).
- Use AI tools to generate, schedule, and analyze high-performance content.
- Build partnerships with healthcare professionals, local organizations, and influencers.
- Monitor and respond to online reviews using automated tools to maintain trust and credibility.
5. Lead Generation & Campaign Management
- Design and implement high-converting lead gen funnels using Google Ads, Meta Ads, and programmatic media.
- Create and optimize landing pages using A/B testing, heatmaps, and AI-generated UX suggestions.
- Develop marketing dashboards and reporting tools to measure ROI, CAC, LTV, and conversion rates.
6. Events, Webinars & Trade Shows
- Plan and execute pharmacy-focused events, conferences, webinars, and health fairs.
- Develop promotional materials, manage event logistics, and ensure brand consistency.
7. Email Marketing
- Manage multiple email marketing campaigns with defined KPIs.
8. Project and Vendor Management
- Manage external vendors for website, graphic design, video and photo editors, etc.
- Manage other high-priority marketing projects assigned by management.
Qualifications
· Bachelor’s or master’s degree in marketing, Communications, PR, or related field (MBA preferred).
· 5+ years of experience in a strategic marketing role, preferably in healthcare, pharmacy, or life sciences.
· Proven track record in marketing leadership, PR execution, and campaign success.
· Strong proficiency in AI and marketing technologies (ChatGPT, Jasper, Salesforce, Prowly, Canva, HubSpot, SEMrush, etc.).
· Excellent writing, storytelling, and content development skills—both clinical and end user-facing.
· Skilled in Google AdWords, Meta Business Suite, SEO/SEM, CRM management, and marketing automation.
· Experience managing teams, budgets, vendors, and analytics dashboards.
· Strong interpersonal, public speaking, and networking abilities.
· Willingness to travel up to 20%
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Ability to Commute:
- Plano, TX 75023 (Required)
Work Location: In person