Link Technologies is hiring: Business Analyst 3 in Austin

Job Description

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Business Analyst 3 to join our team.
QUALIFICATIONS

Minimum of eight (8) years of experience in the following areas:

• Progressive experience in a business architect role or similar strategic capacity, with a strong emphasis on enterprise-level initiatives.
• Proven track record of successfully leading or significantly contributing to multiple large-scale digital transformation and business process reengineering projects.
• Demonstrated ability to drive measurable improvements in operational efficiency.
• Demonstrable expertise with MITA (Medicaid Information Technology Architecture), including practical application in complex system environments.
• Experience with MITA State Self-Assessments (SS-A) is highly desirable.
• Exceptional business modeling skills, with expert proficiency in methodologies and tools such as Business Process Model and Notation (BPMN), Unified Modeling Language (UML), ArchiMate, and strong understanding of enterprise architecture frameworks.
• Superior analytical, problem-solving, and critical thinking abilities, with a strong capacity to dissect complex issues and formulate pragmatic solutions.
• Excellent written and verbal communication, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly and persuasively to both technical and non-technical stakeholders at all levels.
• Strong negotiation, facilitation, and conflict resolution skills.
• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. Master's degree preferred.
• Demonstrated ability to work successfully with technical and non-technical groups on complex business problems, analyzing and evaluating current business methods and procedures for improvements including exhibiting strong oral and written communications.

PREFERRED

Minimum of eight (8) years of experience in the following areas:

• Strong preference for direct, hands-on experience with Health and Human Services (HHS) integrated eligibility systems (e.g., Medicaid, SNAP, TANF, CHIP). This includes a deep understanding of federal regulations, state-specific policy nuances.
• Experience working within a government or public sector environment.
• Relevant certifications such as Certified Business Analysis Professional (CBAP), TOGAF, BPMN, Lean Six Sigma Green or Black Belt.
• Familiarity with Agile and Scaled Agile Framework (SAFe) methodologies.

Minimum of three (3) years of experience in the following areas:

• Working knowledge of eligibility rules for SNAP, Medicaid, and TANF programs, with experience interpreting and applying state and federal guidelines.
• Proven experience interpreting and applying policy within an integrated eligibility case management system.

RESPONSIBILITIES

• Spearhead and significantly contribute to large-scale digital transformation initiatives, identifying opportunities for innovation and designing future-state business capabilities that leverage emerging technologies to achieve strategic organizational goals.
• Conduct comprehensive analysis of current-state business processes, identify inefficiencies, bottlenecks, and pain points, and design optimized, streamlined future-state processes; lead efforts to implement reengineered processes, ensuring smooth transitions and measurable improvements in efficiency, cost-effectiveness, and service quality.
• Develop and maintain robust business architecture artifacts, including current and future state business process models (using BPMN), data models, capability models, value streams, and organizational models. Utilize various modeling tools and notations to effectively communicate complex business concepts to diverse audiences.
• Collaborate extensively with senior leadership, business units, IT teams, and external partners to elicit, analyze, and validate complex business requirements. Translate strategic objectives and user needs into actionable business and functional specifications that guide solution development.
• Act as a critical liaison, ensuring seamless communication and understanding between business stakeholders and technical delivery teams; articulate business impacts of technical decisions and technical implications of business requirements.

Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.