Administrative Assistant Job at World Insurance Associates in Hamden

Overview

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth creates opportunities throughout the region and we offer top talent the choice to work from one of our multiple offices.

Location: Wall, NJ office.

Position Summary

The Administrative Assistant/Receptionist is responsible for managing calls, inputting data, and performing additional administrative duties to support the Wall, NJ office.

Essential Duties and Responsibilities

• First line of contact to receive and distribute a high volume of calls
• Receive, process, and distribute physical and electronic mail
• Distribute faxes via the agency management system
• Maintain inventory of office supplies and place approved orders for replenishment as needed
• Perform other general administrative duties as assigned

Qualifications

• Associates Degree
• 1-3 years of experience
• Customer service experience
• Computer savvy and proficient in Outlook
• Excellent verbal communication skills
• Ability to multi-task in a fast-paced and deadline-driven environment
• Maintain professionalism and a positive service attitude
• Ability to handle sensitive information with integrity and confidentiality
• Strong attention to detail and excellent organizational skills
• Exceptional customer service skills, over the phone and in person
• Sense of urgency and problem-solving skills

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status. We provide reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Note: To Executive Search Firms and Staffing Agencies: World does not accept unsolicited resumes from agencies without a mutual service agreement. Unsolicited resumes will be considered World’s property, and World is not obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.