Senior Secretary - Juvenile Diversion Job at Kootenai County in Coeur d'Alene

Are you a highly organized, proactive professional who thrives in a fast-paced environment? Do you enjoy work that has a real impact on youth and your community? If so, we invite you to bring your administrative skills to our Juvenile Diversion team as a Senior Secretary-Juvenile Diversion.

Why You Should Apply:

• Competitive Salary: $17.85 to $21.21 per hour, based on qualifications and experience.
• Amazing Benefits: Enjoy an exceptional benefits package including health care for eligible employees and their dependents at our free medical clinic offering primary care, select medications, select lab services, and more.
• Generous Paid Time Off: Full-time employees earn up to 8 hours of vacation each month, with increases based on years of service.
• Secure Your Future: Enjoy peace of mind with a robust retirement plan through the Public Employees Retirement System of Idaho (PERSI), helping you plan for a comfortable future.
• Career Growth: Opportunities for career advancement and public student loan forgiveness eligibility.

What You'll Do: As a Senior Secretary, you'll play a critical role in supporting the mission of juvenile diversion services. Under limited supervision, you will:

• Provide high-level administrative and secretarial support to the Manager and caseworkers.
• Supervise in-house community service projects and client activities.
• Serve as a key liaison between departments, clients, and the public.
• Draft and prepare accurate reports, letters, and confidential documents.
• Maintain calendars, organize records, and manage data entry in departmental databases.
• Answer and direct multi-line phone calls, resolve inquiries, and maintain professionalism under pressure.
• Receive and process restitution and diversion fees, manage office supplies, and ensure the smooth day-to-day running of the department.

What We're Looking For: This is a dynamic role for someone who enjoys balancing administrative precision with meaningful interactions that support youth services.

• Strong organizational, communication, and multitasking skills.
• Ability to maintain confidentiality and handle sensitive information with care.
• Experience working with or supporting at-risk youth or social service programs is a plus.
• Calm, confident presence when dealing with the public, especially in emotionally charged situations.
• Comfort with databases, document creation, proofreading, and Microsoft Office tools.

Do You Qualify?

• Associate's degree (or equivalent certification) in Business, Secretarial Studies, or related field.
• Two or more years of progressively responsible administrative experience.
• Valid driver's license and the ability to become First Aid and CPR certified.

Kootenai County is an Equal Opportunity Employer/Vets Preference/Drug-Free Workplace.