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Herbert Roofing Inc.

Project Coordinator Job at Herbert Roofing Inc. in Saginaw

Herbert Roofing Inc., Saginaw, MI, United States, 48601

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Location: Saginaw, Michigan

Compensation Plan

  • Base Salary: $20/hour
  • Monthly Performance Bonus: Up to $300/month
  • Monthly Team Pool Bonus: Share of $1,800/month if revenue targets are met
  • Annual Profit Sharing: Participation in company-wide pool (≥11% net profit)
  • Total Potential Compensation: $48,000 – $60,000 annually

Benefits:

  • Paid Time Off
  • Holidays
  • Health Insurance Stipend
  • Annual Profit Sharing

Position Overview:

The Project Coordinator manages all administrative and coordination tasks related to roofing projects from sales handoff through job closeout. This role ensures jobs are audited, staged, scheduled, documented, and closed out accurately and on time. The Project Coordinator acts as the communication hub between Sales, Field Superintendent, Production Manager, Warehouse, and Finance to ensure smooth project flow, customer satisfaction, and company revenue goals are met.

Reports To: Production Manager
Key Partners: Field Superintendent, Warehouse Staff, Finance/Admin, Customers, Vendors

Roles & Responsibilities:

1. Sales-to-Production Handoff & Audits

  • Verify contracts and required documents (signed contract, selections, scopes, deposits, warranties, photos, notes).
  • Complete Sales Audit: verify pricing, GP%, warranties, deposits, scope.
  • Complete Preproduction Audit: confirm materials, validate permits/deposits, update CRM.
  • Maintain complete project folders (digital & physical).

2. Scheduling & Coordination

  • Schedule roofing projects promptly to fill pipeline and meet revenue goals.
  • Coordinate crews, site supervisors, subcontractors, dumpsters, and equipment.
  • Schedule and track service leads, prepare service folders, enter service jobs in Exactime, and close out.
  • Update CRM with accurate dates, notes, and status changes.

3. Material & Logistics Management

  • Order and track special-order materials for accuracy and timeliness.
  • Coordinate staging and replenishment with Warehouse Supervisor.
  • Arrange dumpster logistics and vendor communication.
  • Verify material returns/adjustments post-project.

4. Customer & Internal Communication

  • Main administrative contact for customers during preproduction and scheduling.
  • Conduct welcome calls, reminders, updates, and satisfaction follow-ups.
  • Log 100% of all communications in CRM.

5. Project Closeout

  • Complete Postproduction Audit (photos, permits, receipts, change orders, payments).
  • Verify completion documentation, upload to CRM, and submit to Finance.
  • Mark project statuses as “Complete.”

6. Reporting & KPIs

  • Track/report on scheduling timeliness, material accuracy, closeout timeliness, and customer satisfaction.
  • Provide daily/weekly updates on pipeline, chargebacks, and delays.
  • Assist Production Manager with dashboards, reports, and meeting scorecards.

7. Team Support

  • Assist Production Manager with scheduling, reporting, and special projects.
  • Support warehouse and site supervisors with staging/logistics.
  • Act as scribe for weekly L10 meetings when required.

Benchmarks / KPIs:

  • Scheduling Timeliness: ≥ 95% scheduled within 5 business days
  • Material Accuracy: ≥ 95% (crew/supervisor feedback)
  • Closeout Timeliness: ≥ 90% within 3 business days of completion
  • Revenue Goals: Weekly/monthly production schedule sufficient to meet targets

Onboarding & Training Checklist:

Week 1–2: Orientation & Foundations

  • Setup access to CRM, CompanyCam, email, phone, software.
  • Train on audits, contract review, handoff process.
  • Shadow Project Coordinator/Production Manager and Site Supervisor.

Week 3–4: Independent Task Training

  • Schedule projects, order materials, coordinate dumpsters, log communications, assist with closeouts.

30 Days Checkpoint

  • Schedule independently with >90% accuracy.
  • Order materials without corrections.
  • Comfortable with customer communication and CRM accuracy.

60 Days Checkpoint

  • Manage 75% of projects with minimal supervision.
  • Submit closeouts within 3 days.
  • Effectively coordinate across departments.

90 Days Checkpoint

  • Fully independent handling all tasks.
  • ≥ 95% timeliness and accuracy.
  • Eligible for monthly bonuses tied to KPIs.

Ongoing

  • Quarterly training, monthly reviews, continuous improvement in CRM and project management tools.

Alternate Titles

  • Roofing Project Coordinator
  • Construction Project Coordinator
  • Production Coordinator

Keywords: Project coordination, roofing, scheduling, audits, construction logistics, CRM, production support, material management, customer communication, closeout, Saginaw jobs, construction admin

We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.