Call Center Agent Job at Russell Tobin in Columbus

Position – Customer Support representative.

Location – Columbus, OH

Duration – 6+ Months Contract

Description:

• Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.
• Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.
• Successful applicants will be highly professional, career driven, and committed to World-Class Service.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center.

Seniority level: Associate

Employment type: Full-time

Job function: Customer Service

Industry: Banking

Benefits include Medical insurance, Vision insurance, and 401(k).