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NTT DATA North America

Messaging Services Senior Specialist

NTT DATA North America, Atlanta, Georgia, United States, 30383

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Req ID:

343746 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Position:

Messaging Services Senior Specialist Location:

Atlanta, Georgia (US-GA), United States We are seeking a skilled

Microsoft O365 Administrator

to manage, maintain, and optimize our Microsoft 365 environment. This role is critical in ensuring seamless collaboration, communication, and productivity across the organization. The ideal candidate will have strong technical expertise in Microsoft 365 services, excellent problem-solving skills, and a proactive approach to system administration and user support.

Responsibilities

Administration & Support: Manage and administer Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune. Provide Tier 2/3 support for O365-related issues, ensuring timely resolution. Monitor system performance, availability, and security.

User & License Management: Create, manage, and deprovision user accounts, groups, and licenses. Maintain role-based access controls and security groups.

Security & Compliance: Implement and enforce security policies, MFA, and conditional access. Monitor compliance with data governance, retention, and regulatory requirements. Conduct regular audits and reporting on O365 usage and security.

Collaboration & Integration: Support integration of O365 with third-party applications and services. Assist with migrations, upgrades, and new feature rollouts. Provide training and documentation for end-users and IT staff.

Continuous Improvement: Stay current with Microsoft 365 updates, features, and best practices. Recommend and implement improvements to enhance productivity and security.

Qualifications

Education & Experience: Bachelor’s degree in Information Technology, Computer Science, or related field. 8+ years of experience administering Microsoft 365 environments.

Preferred Skills

Strong troubleshooting and analytical skills.

Excellent communication and documentation abilities.

Ability to work independently and collaboratively in a team environment.

Proficiency in Microsoft 365 Admin Center, PowerShell scripting, and Azure Active Directory.

Strong knowledge of Exchange Online, Teams, SharePoint, and OneDrive administration.

Familiarity with Intune, Endpoint Manager, and security/compliance tools.

Experience with hybrid environments (on-premises AD + Azure AD) is a plus.

Compensation & Benefits Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $87,952 – $195,450. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on location, experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA NTT DATA is a global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We are a Global Top Employer with experts in more than 50 countries and a robust partner ecosystem. Our services include consulting, data and AI, industry solutions, and the development and management of applications, infrastructure, and connectivity. We are part of the NTT Group, investing heavily in R&D to advance the digital future. Visit us at us.nttdata.com.

We hire locally when possible, and remote or hybrid work options may be available based on client requirements. In-office attendance may be required for meetings or events based on business needs. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form at https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to all users. For accessibility-related inquiries or assistance completing the application process, contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. For our EEO Policy Statement and Pay Transparency information, please click the respective links on our site.

Job level and industry: Mid-Senior level IT Services and IT Consulting

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