Ralph Lauren
Overview
Join to apply for the
PT Brand Ambassador
role at
Ralph Lauren . Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. The Company's brand names include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is customer focused, curious, resourceful, and exemplifies inclusivity. Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren. Responsibilities
Provides excellent customer service, ensuring there is always a customer first mindset. Understands sales objectives and consistently meets or exceeds individual KPI (SPH, data capture, etc.) and utilizes key tools and resources to effectively drive performance. Contribute to the achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brand's policies and procedures. Connect customers utilizing the Polo Connect program. Demonstrates passion and knowledge of fashion and styling. Understands and can educate the customer on all programs, initiatives, resources and offerings available to the customer. Provide customer service in the fitting rooms area assisting with sizing and maintaining store standards. Maintains store standards, policies, and processes on sales floor and BOH; completes all opening and closing responsibilities as required. Support operational activities such as floor sets and replenishment (ISOS). Participates in individual company trainings including compliance, product, process, talent development and company initiatives. Balance tasks while prioritizing the Ralph Lauren experience and ensuring the customer experience remains the priority. Provide feedback to Management on product feedback, category opportunities or needs. Maintain store visual standards using visual techniques and company guidelines. Support a professional and positive work environment, champion company core values, uphold policies, collaborate with colleagues, and contribute to an inclusive team environment. Qualifications
Retail experience or similar industry experience in a complex, high-volume or high-profile environment preferred. Ability to effectively communicate with customers and store personnel. Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals; lift up to 30 lbs.; climb moderately. Ability to operate the register, stand, move and walk for multiple hours. Ability to work a flexible schedule to meet the needs of the business, including day, evening, weekends and potentially overnight shifts and travel as required. Ability to build and maintain positive working relationships with customers, management, and co-workers. Seniority level
Entry level Employment type
Part-time Job function
Sales and Business Development Industries: Retail Apparel and Fashion
#J-18808-Ljbffr
Join to apply for the
PT Brand Ambassador
role at
Ralph Lauren . Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. The Company's brand names include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is customer focused, curious, resourceful, and exemplifies inclusivity. Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren. Responsibilities
Provides excellent customer service, ensuring there is always a customer first mindset. Understands sales objectives and consistently meets or exceeds individual KPI (SPH, data capture, etc.) and utilizes key tools and resources to effectively drive performance. Contribute to the achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brand's policies and procedures. Connect customers utilizing the Polo Connect program. Demonstrates passion and knowledge of fashion and styling. Understands and can educate the customer on all programs, initiatives, resources and offerings available to the customer. Provide customer service in the fitting rooms area assisting with sizing and maintaining store standards. Maintains store standards, policies, and processes on sales floor and BOH; completes all opening and closing responsibilities as required. Support operational activities such as floor sets and replenishment (ISOS). Participates in individual company trainings including compliance, product, process, talent development and company initiatives. Balance tasks while prioritizing the Ralph Lauren experience and ensuring the customer experience remains the priority. Provide feedback to Management on product feedback, category opportunities or needs. Maintain store visual standards using visual techniques and company guidelines. Support a professional and positive work environment, champion company core values, uphold policies, collaborate with colleagues, and contribute to an inclusive team environment. Qualifications
Retail experience or similar industry experience in a complex, high-volume or high-profile environment preferred. Ability to effectively communicate with customers and store personnel. Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals; lift up to 30 lbs.; climb moderately. Ability to operate the register, stand, move and walk for multiple hours. Ability to work a flexible schedule to meet the needs of the business, including day, evening, weekends and potentially overnight shifts and travel as required. Ability to build and maintain positive working relationships with customers, management, and co-workers. Seniority level
Entry level Employment type
Part-time Job function
Sales and Business Development Industries: Retail Apparel and Fashion
#J-18808-Ljbffr