Mendix
Overview
Mendix – The Leading Low-code Application Development Platform. The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the development process. Read our Customer Stories to learn more about the wealth of software and solutions global organizations have built with the Platform. At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do. As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix. Are You a Problem-Solver with a Passion for Customer Success? Join Our Team!
Your Role in Driving Digital Innovation As a Key Member Of Our Team, You Will
Take ownership of platform and product issues, working independently with customers to resolve platform and application development/deployment issues.
Investigate, reproduce, and troubleshoot reported issues, identifying suitable solutions or root causes within our platform infrastructure and software.
Manage all stakeholders by clearly communicating reported issues to the R&D team, Product Manager, and Customer Success Manager, ensuring effective cross-functional coordination.
Work with minimal supervision, making independent decisions with discretion.
Effectively manage your time, prioritizing daily tasks based on the severity of the problem and its business impact on the customer.
Set and maintain customer expectations by adhering to Service Level Agreements and prioritizing reported incidents.
You Are The Perfect Fit If You
Are a high-energy professional who loves engaging with customers to solve their challenges;
Hold a B.S. in Information Systems, Engineering, Computer Science, or equivalent.
Have excellent communication skills, both written and verbal, in English.
Are passionate about technology with strong problem-solving and analytical skills.
Are well-organized, flexible, and able to keep track of your tasks.
Have an understanding of and interest in programming languages, integration, relational databases, and/or public Cloud technologies (e.g., AWS, Azure).
Have experience in a customer-facing technical support or consultancy role, or other relevant work experience (preferred).
Note:
We do not offer relocation support for this position.
If you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply.
Equal Employment Opportunity EEO is the Law : Mendix/Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or other categories protected by federal, state or local law.
Pay Transparency Non-Discrimination Provision
and
California Privacy Notice
information are provided as required by law. For details, click the links in the original posting.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Software Development
Location: Boston, MA
Salary range examples shown in the posting may vary by location and experience.
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Mendix – The Leading Low-code Application Development Platform. The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the development process. Read our Customer Stories to learn more about the wealth of software and solutions global organizations have built with the Platform. At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do. As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix. Are You a Problem-Solver with a Passion for Customer Success? Join Our Team!
Your Role in Driving Digital Innovation As a Key Member Of Our Team, You Will
Take ownership of platform and product issues, working independently with customers to resolve platform and application development/deployment issues.
Investigate, reproduce, and troubleshoot reported issues, identifying suitable solutions or root causes within our platform infrastructure and software.
Manage all stakeholders by clearly communicating reported issues to the R&D team, Product Manager, and Customer Success Manager, ensuring effective cross-functional coordination.
Work with minimal supervision, making independent decisions with discretion.
Effectively manage your time, prioritizing daily tasks based on the severity of the problem and its business impact on the customer.
Set and maintain customer expectations by adhering to Service Level Agreements and prioritizing reported incidents.
You Are The Perfect Fit If You
Are a high-energy professional who loves engaging with customers to solve their challenges;
Hold a B.S. in Information Systems, Engineering, Computer Science, or equivalent.
Have excellent communication skills, both written and verbal, in English.
Are passionate about technology with strong problem-solving and analytical skills.
Are well-organized, flexible, and able to keep track of your tasks.
Have an understanding of and interest in programming languages, integration, relational databases, and/or public Cloud technologies (e.g., AWS, Azure).
Have experience in a customer-facing technical support or consultancy role, or other relevant work experience (preferred).
Note:
We do not offer relocation support for this position.
If you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply.
Equal Employment Opportunity EEO is the Law : Mendix/Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or other categories protected by federal, state or local law.
Pay Transparency Non-Discrimination Provision
and
California Privacy Notice
information are provided as required by law. For details, click the links in the original posting.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Software Development
Location: Boston, MA
Salary range examples shown in the posting may vary by location and experience.
#J-18808-Ljbffr