Amazon Web Services (AWS)
Front End Engineer, Amazon Connect Customer Profiles
Amazon Web Services (AWS), Seattle, Washington, us, 98127
Front End Engineer, Amazon Connect Customer Profiles
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Description
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Do you have a passion for innovating and building world-class customer-facing user interfaces?
Do you want to work closely with a talented team of engineers, product managers, and UX designers to design and build customer experiences that solve critical use cases for our customers? If so, then come join us today!
We are looking for passionate and talented Front-end Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be part of a fast-growing business, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.
Responsibilities
Solve front-end engineering problems, applying appropriate technologies, UX patterns and best practices.
Use common user interface design patterns to decrease friction between the customer and software.
Instrument software with real user metrics (e.g., taps/clicks, feature interaction, performance, fatals) to provide data and protect the customer experience by using alarms and monitors.
Proficient with debugging, profiling, and analysis tools used to support front-end applications
Focus on operational excellence, constructively identifying problems and proposing solutions
A day in the life
Participate in bi-weekly sprint planning
Attend daily standups with the team
Attend weekly operational meeting, lunch n' learns, and career coaching 1 on 1's with your manager
Communicate weekly on project statuses
Schedule and participate in project meetings and reviews with UX, PM, and Engineering stakeholders
Contribute feature code and conduct code reviews for your teammates
Have Fun! Attend weekly team events to connect and build strong working relationships
About The Team Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Basic Qualifications
2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS
1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis)
Experience using JavaScript frameworks such as Angular and React
Preferred Qualifications
1+ years of agile software development methodology experience
Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company
- Amazon Development Center U.S., Inc.
Job ID: A3100099
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology, Consulting, and Engineering
Industries
IT Services and IT Consulting
Seattle, WA
This position is posted in several locations and salary ranges; details may vary by location.
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Description
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Do you have a passion for innovating and building world-class customer-facing user interfaces?
Do you want to work closely with a talented team of engineers, product managers, and UX designers to design and build customer experiences that solve critical use cases for our customers? If so, then come join us today!
We are looking for passionate and talented Front-end Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be part of a fast-growing business, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.
Responsibilities
Solve front-end engineering problems, applying appropriate technologies, UX patterns and best practices.
Use common user interface design patterns to decrease friction between the customer and software.
Instrument software with real user metrics (e.g., taps/clicks, feature interaction, performance, fatals) to provide data and protect the customer experience by using alarms and monitors.
Proficient with debugging, profiling, and analysis tools used to support front-end applications
Focus on operational excellence, constructively identifying problems and proposing solutions
A day in the life
Participate in bi-weekly sprint planning
Attend daily standups with the team
Attend weekly operational meeting, lunch n' learns, and career coaching 1 on 1's with your manager
Communicate weekly on project statuses
Schedule and participate in project meetings and reviews with UX, PM, and Engineering stakeholders
Contribute feature code and conduct code reviews for your teammates
Have Fun! Attend weekly team events to connect and build strong working relationships
About The Team Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Basic Qualifications
2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS
1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis)
Experience using JavaScript frameworks such as Angular and React
Preferred Qualifications
1+ years of agile software development methodology experience
Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company
- Amazon Development Center U.S., Inc.
Job ID: A3100099
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology, Consulting, and Engineering
Industries
IT Services and IT Consulting
Seattle, WA
This position is posted in several locations and salary ranges; details may vary by location.
#J-18808-Ljbffr