TEKsystems
Site Reliability Engineer role at TEKsystems
Our client is launching a strategic transformation to build a new Site Reliability Engineering (SRE) culture from the ground up. As one of the first hires in this initiative, you will shape the future of reliability, observability, and incident response across hundreds of critical banking applications. This is a high-impact opportunity to reduce downtime, improve error budgets, and drive proactive engineering practices across their digital ecosystem.
Responsibilities
Incident Response & MTTR Reduction Lead efforts to reduce Mean Time to Recovery (MTTR) across top-tier applications including Zelle and EP&W platforms Audit and remediate incident playbooks, ensuring rapid and effective response to P1–P3 incidents Actively participate in major incident calls, providing technical leadership and clarity under pressure Architecture & Observability Create and maintain End-to-End technical architecture diagrams, mapping critical user journeys across digital, middleware (e.g., MuleSoft), and backend systems Partner with delivery teams to enhance telemetry and observability, driving proactive detection and root cause analysis Define and enforce Non-Functional Requirements (NFRs) to ensure scalable, resilient systems Playbook Development Update and standardize incident response playbooks across multiple verticals and CI environments Coach teams on playbook usage and continuous improvement practices SRE Practices & Error Budget Management Monitor and reduce error budget consumption, aligning with service level objectives (SLOs) and indicators (SLIs) Drive accountability through data-driven reliability metrics and consequence models Automation & Tooling Identify gaps in observability and implement solutions using tools like Splunk and Dynatrace Develop automation strategies for incident triage, system monitoring, and recovery workflows Required Skills & Experience
8+ years in SRE, observability, and incident response 5+ years reducing MTTR and managing error budgets 5+ years working with observability tools (Splunk and/or Dynatrace) 2+ years creating/modifying End-to-End technical diagrams 2+ years updating playbooks across multiple business units Pay and Benefits
The pay range for this position is $75.00 - $85.00/hr Eligibility requirements apply to some benefits and may depend on job classification and length of employment Benefits are subject to change and may be specific to elections, plan, or program terms Available benefits for this temporary role may include: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions; Life Insurance; Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a hybrid position in Atlanta, GA. Application Deadline
This position is anticipated to close on Oct 9, 2025. About TEKsystems
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services: We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, serving over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. We’re TEKsystems and TEKsystems Global Services, Allegis Group companies. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at TEKsystems by 2x
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Incident Response & MTTR Reduction Lead efforts to reduce Mean Time to Recovery (MTTR) across top-tier applications including Zelle and EP&W platforms Audit and remediate incident playbooks, ensuring rapid and effective response to P1–P3 incidents Actively participate in major incident calls, providing technical leadership and clarity under pressure Architecture & Observability Create and maintain End-to-End technical architecture diagrams, mapping critical user journeys across digital, middleware (e.g., MuleSoft), and backend systems Partner with delivery teams to enhance telemetry and observability, driving proactive detection and root cause analysis Define and enforce Non-Functional Requirements (NFRs) to ensure scalable, resilient systems Playbook Development Update and standardize incident response playbooks across multiple verticals and CI environments Coach teams on playbook usage and continuous improvement practices SRE Practices & Error Budget Management Monitor and reduce error budget consumption, aligning with service level objectives (SLOs) and indicators (SLIs) Drive accountability through data-driven reliability metrics and consequence models Automation & Tooling Identify gaps in observability and implement solutions using tools like Splunk and Dynatrace Develop automation strategies for incident triage, system monitoring, and recovery workflows Required Skills & Experience
8+ years in SRE, observability, and incident response 5+ years reducing MTTR and managing error budgets 5+ years working with observability tools (Splunk and/or Dynatrace) 2+ years creating/modifying End-to-End technical diagrams 2+ years updating playbooks across multiple business units Pay and Benefits
The pay range for this position is $75.00 - $85.00/hr Eligibility requirements apply to some benefits and may depend on job classification and length of employment Benefits are subject to change and may be specific to elections, plan, or program terms Available benefits for this temporary role may include: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions; Life Insurance; Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a hybrid position in Atlanta, GA. Application Deadline
This position is anticipated to close on Oct 9, 2025. About TEKsystems
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services: We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, serving over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. We’re TEKsystems and TEKsystems Global Services, Allegis Group companies. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at TEKsystems by 2x
#J-18808-Ljbffr