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Capital One

Airport Lounge Design Manager, Principal Associate

Capital One, Chicago, Illinois, United States, 60290

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Airport Lounge Design Manager, Principal Associate

role at Capital One

The Principal Associate level, Airport Lounge Design Manager is part of the Airport Design & Construction Team, primarily responsible for the design, documentation, and implementation of new and renovated airport lounges. This role leads the design management of airport lounge projects, including innovative hospitality concepts, experiences and branded environments driving execution and timelines. This is a highly collaborative position requiring coordination with internal stakeholders, including Business Development, Guest Experience, and Project Delivery teams. You will join a dynamic, skilled, and forward-thinking team that you will complement and challenge.

Key Responsibilities

Design and management of Airport Lounge business development opportunities, including ownership of the initial design phase, collaboration and management of outside design and technical firms, and management of the Request for Proposal Qualifications (RFP) process

Lead design pipeline for assigned projects by managing the design phase, architectural partners, and external consultants to achieve company goals; manage projects from feasibility and site assessment through Opening, including layout and concept lock, CD creation and review, permitting, construction administration, punchlist, and opening activities; ensure development timelines and budgets are met

Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate/escalate as needed

Demonstrate outstanding communication and partnership skills essential for interacting with key stakeholders across all levels to manage, inform, and influence outcomes

Prioritize and manage multiple projects with competing deadlines

Leverage problem-solving skills to ensure project plans deliver on intent and maintain key project documentation

Conduct regular meetings with the project team and document progress; report status to stakeholders

Partner with project customers to provide strategic and tactical thought partnership to drive project delivery

Forge relationships with key stakeholders to ensure delivery of commitments

Candidate Profile

Ability to confidently and clearly communicate design ideas to leadership and cross-functional stakeholders

Understanding of construction means, methods, costs, and milestones

Proficiency in construction drawing, documentation, and oversight

Experience in construction administration and on-site project delivery

Experience working on corporate and/or client-facing projects

Experience managing large-scale, cross-departmental projects with direct business impact

A strong portfolio of sketches and finished projects

Travel This role will require 20-30% travel.

Basic Qualifications

Bachelor's degree in Architecture or Interior Design

At least 5 years of interior design or architecture experience within the hospitality industry

At least 5 years of experience with AutoCAD & Adobe Creative Suite (Photoshop, InDesign, SketchUp, Illustrator)

At least 3 years of experience in vendor management or relationship management

At least 3 years of experience sourcing architectural materials, finishes, and furniture, fixtures and equipment

Preferred Qualifications

Master’s degree in Architecture or Interior Design

NCIDQ or AIA certification

3+ years of experience managing all phases of interior design from concept through construction administration

Employment eligibility : At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The salary ranges are location-based and are provided for candidate consideration. Salaries, pay ranges, and bonuses vary by location and are subject to change. This role is eligible for performance-based incentive compensation, which may include cash bonuses and long-term incentives (LTI).

Additional Information

Capital One offers a comprehensive benefits package; eligibility varies by status and level

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws

Capital One maintains a drug-free workplace and reserves the right to consider candidates with criminal histories in accordance with applicable laws

Please note: No agencies please. This role is expected to accept applications for a minimum of 5 business days.

For accommodations during the recruiting process, contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com. For technical questions about the recruiting process, please email Careers@capitalone.com.

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