Access Dubuque
Public Safety Dispatcher
UnityPoint Health Finley Hospital
1 Positions
ID: 45508191
Posted On 10/08/2025
Job Overview
Area of Interest:
Support Services
FTE/Hours per pay period:
.01
Department:
Safety and Security
Shift:
PRN, as needed.
Job ID:
172683
Overview
Shift:
PRN, as needed. We are looking for someone that has availability on 1st, 2nd and 3rd shifts
Be the Lifeline That Keeps Our Hospital Safe.
As a
Public Safety Dispatcher
at UnityPoint Health - Finley Hospital, you’ll be the vital link between our hospital community and emergency response personnel. You will serve as the primary point of contact for all security and safety communications, ensuring that help is dispatched swiftly and accurately when it matters most. Your calm demeanor, clear communication, and quick decision-making will help maintain a safe and secure environment for patients, visitors, and staff.
Seize this opportunity
to be part of a team that makes a real difference in patients’ lives!
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Receive and prioritize emergency and non-emergency calls for assistance.
Dispatch Public Safety Officers and coordinate responses to incidents, alarms, and emergencies across the hospital campus.
Monitor security and fire alarm systems, access control, and CCTV cameras.
Document and log all calls, incidents, and officer activity accurately in dispatch records.
Communicate clearly and effectively with hospital staff, public safety officers, and external emergency responders.
Maintain composure and professionalism in high-pressure or emotionally charged situations.
Support overall safety operations and contribute to a culture of security awareness and service excellence.
Qualifications
Education:
Must be 18 years old
High School Diploma/GED
Experience:
Prior experience in emergency dispatching, public safety, or security operations strongly preferred.
Knowledge/Skills/Abilities:
Familiarity with radio communication systems and dispatch software a plus.
Ability to multitask and remain calm under pressure.
Excellent verbal and written communication skills.
Strong attention to detail and ability to document accurately.
Must be able to work flexible hours, including nights, weekends, and holidays as needed.
Primary Contact
13511
Michelle Pickel
HR Recruiter, HR
563-589-2608
Phone
Phone
Phone
Fax
michelle.pickel@unitypoint.org
Email
True
False
False
Job Details
Categories
Health Care
Location
Dubuque, IA
Job Type
Employee
Full/Part
Company ID
168
Job REQ #
45508191
# Positions
1
Start Date
20251008
End Date
20251107
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UnityPoint Health Finley Hospital
About the Company
A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL
UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.
At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:
Foster Unity
Own the Moment
Champion Excellence
Seize Opportunity
If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.
ABOUT OUR HOSPITAL
UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.
UnityPoint Health Finley Hospital
1 Positions
ID: 45508191
Posted On 10/08/2025
Job Overview
Area of Interest:
Support Services
FTE/Hours per pay period:
.01
Department:
Safety and Security
Shift:
PRN, as needed.
Job ID:
172683
Overview
Shift:
PRN, as needed. We are looking for someone that has availability on 1st, 2nd and 3rd shifts
Be the Lifeline That Keeps Our Hospital Safe.
As a
Public Safety Dispatcher
at UnityPoint Health - Finley Hospital, you’ll be the vital link between our hospital community and emergency response personnel. You will serve as the primary point of contact for all security and safety communications, ensuring that help is dispatched swiftly and accurately when it matters most. Your calm demeanor, clear communication, and quick decision-making will help maintain a safe and secure environment for patients, visitors, and staff.
Seize this opportunity
to be part of a team that makes a real difference in patients’ lives!
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Receive and prioritize emergency and non-emergency calls for assistance.
Dispatch Public Safety Officers and coordinate responses to incidents, alarms, and emergencies across the hospital campus.
Monitor security and fire alarm systems, access control, and CCTV cameras.
Document and log all calls, incidents, and officer activity accurately in dispatch records.
Communicate clearly and effectively with hospital staff, public safety officers, and external emergency responders.
Maintain composure and professionalism in high-pressure or emotionally charged situations.
Support overall safety operations and contribute to a culture of security awareness and service excellence.
Qualifications
Education:
Must be 18 years old
High School Diploma/GED
Experience:
Prior experience in emergency dispatching, public safety, or security operations strongly preferred.
Knowledge/Skills/Abilities:
Familiarity with radio communication systems and dispatch software a plus.
Ability to multitask and remain calm under pressure.
Excellent verbal and written communication skills.
Strong attention to detail and ability to document accurately.
Must be able to work flexible hours, including nights, weekends, and holidays as needed.
Primary Contact
13511
Michelle Pickel
HR Recruiter, HR
563-589-2608
Phone
Phone
Phone
Fax
michelle.pickel@unitypoint.org
True
False
False
Job Details
Categories
Health Care
Location
Dubuque, IA
Job Type
Employee
Full/Part
Company ID
168
Job REQ #
45508191
# Positions
1
Start Date
20251008
End Date
20251107
Featured Job
TH Ad
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Share this Job
UnityPoint Health Finley Hospital
About the Company
A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL
UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.
At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:
Foster Unity
Own the Moment
Champion Excellence
Seize Opportunity
If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.
ABOUT OUR HOSPITAL
UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.