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Hilton Garden Inn Center City Philadelphia

PartTime Hotel Night Auditor

Hilton Garden Inn Center City Philadelphia, Phila, Pennsylvania, United States, 19117

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Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Ensure all guests feel they are having an exceptional experience at the property • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Perform additional bookkeeping, administrative, and accounting procedures as required • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Qualifications: • Overnight shift; requires flexible hours • Some college is preferred but a high school diploma or equivalent is required • Excellent customer service and communication skills are required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Must be computer proficient; experience with accounting or reservation software is a bonus