Mainstreet
Marketing Content Social Media Manager Remote
Mainstreet, San Francisco, California, United States, 94199
Job Description
Social Media & Content Manager (Open to Agencies, FTE, or Contractors — Global)
Whether individual or agency, you’ll manage our end-to-end content calendar and ensure that campaigns, social media, blogs, and email activities ladder up to a cohesive, data-driven plan. You’ll also produce creative content across LinkedIn, Instagram, TikTok, YouTube, Facebook, and Twitter/X—with a strong focus on design, Reels/short-form video, storytelling, and innovative use of AI-driven tools to accelerate impact.
What You’ll Do
Content Calendar & Campaigns
Build and manage a unified content and campaign calendar.
Coordinate with marketing, product, and customer teams to align activities.
Ensure content deadlines and deliverables are met across all channels.
Define and manage
AI agents
to help create, repurpose, and distribute content (with human oversight for quality control).
Align storytelling and creative direction across
social media, email, and paid ads
to ensure message consistency.
Social Media Management & Storytelling
Own Bench by Mainstreet’s social presence across all major platforms.
Create content that tells small business success stories and highlights customer value.
Collect and publish customer testimonials
as part of ongoing brand storytelling.
Produce and edit short-form video content (Reels, TikTok, YouTube Shorts) that drives engagement and conversions.
Leverage
cutting-edge AI tools
, data, and insights to optimize creative output and personalize campaigns.
Creative & Design Execution
Ideate, design, and deliver visually compelling creative assets.
Use tools like
Canva, Adobe Suite, CapCut, or Figma
to create standout graphics, carousels, and video content.
Incorporate
AI-assisted design workflows
for faster iteration and brand consistency.
Maintain brand voice and visual identity consistently across all touchpoints.
Conceptualize and execute
guerrilla marketing campaigns
that capture attention and drive organic reach.
Cross-Functional Collaboration
Partner with sales, customer success, and product teams to source stories, insights, and milestones.
Translate internal wins and partnerships into external-facing campaigns that resonate with SMB audiences.
Collaborate on initiatives to
launch a new brand from the ground up
, shaping its digital voice and community presence.
Performance & Reporting
Monitor engagement, reach, and conversion across all content and campaigns.
Provide regular insights and data-backed recommendations for optimization.
Demonstrate
proven conversion rates
and ability to connect creative campaigns directly to sales outcomes.
Qualifications: Qualifications
What We’re Looking For
3–5+ years in marketing, content, or social media management (or agency equivalent).
Proven success managing multi-channel social media and content campaigns.
Strong portfolio demonstrating creative storytelling, design skills, and short-form video.
Experience using
AI tools
to scale content creation and performance.
Excellent writing, editing, and storytelling ability.
Proficiency with creative/design platforms (Canva, Adobe Suite, CapCut, Figma, etc.).
Highly organized, collaborative, and able to balance strategy with execution.
Nice-to-Haves
Experience working with SMBs, SaaS, or fintech brands.
Exposure to paid social campaigns and analytics.
Photography, video production, or motion design experience.
Experience launching or growing new brands and online communities.
Additional Information
Our Core Values
At the heart of everything we do are two values that guide how we work and grow together:
Candor
– We believe in open, honest, and respectful communication. Candor helps us solve problems faster, build stronger relationships, and keep our focus on what truly matters. We encourage every team member to speak up, share ideas, and challenge assumptions.
Impact
– We measure success not by effort alone, but by the results we create. Whether it’s streamlining accounting processes, producing accurate financial insights, or enabling better decisions, we prioritize work that drives meaningful outcomes for our company, our customers, and our team.
Social Media & Content Manager (Open to Agencies, FTE, or Contractors — Global)
Whether individual or agency, you’ll manage our end-to-end content calendar and ensure that campaigns, social media, blogs, and email activities ladder up to a cohesive, data-driven plan. You’ll also produce creative content across LinkedIn, Instagram, TikTok, YouTube, Facebook, and Twitter/X—with a strong focus on design, Reels/short-form video, storytelling, and innovative use of AI-driven tools to accelerate impact.
What You’ll Do
Content Calendar & Campaigns
Build and manage a unified content and campaign calendar.
Coordinate with marketing, product, and customer teams to align activities.
Ensure content deadlines and deliverables are met across all channels.
Define and manage
AI agents
to help create, repurpose, and distribute content (with human oversight for quality control).
Align storytelling and creative direction across
social media, email, and paid ads
to ensure message consistency.
Social Media Management & Storytelling
Own Bench by Mainstreet’s social presence across all major platforms.
Create content that tells small business success stories and highlights customer value.
Collect and publish customer testimonials
as part of ongoing brand storytelling.
Produce and edit short-form video content (Reels, TikTok, YouTube Shorts) that drives engagement and conversions.
Leverage
cutting-edge AI tools
, data, and insights to optimize creative output and personalize campaigns.
Creative & Design Execution
Ideate, design, and deliver visually compelling creative assets.
Use tools like
Canva, Adobe Suite, CapCut, or Figma
to create standout graphics, carousels, and video content.
Incorporate
AI-assisted design workflows
for faster iteration and brand consistency.
Maintain brand voice and visual identity consistently across all touchpoints.
Conceptualize and execute
guerrilla marketing campaigns
that capture attention and drive organic reach.
Cross-Functional Collaboration
Partner with sales, customer success, and product teams to source stories, insights, and milestones.
Translate internal wins and partnerships into external-facing campaigns that resonate with SMB audiences.
Collaborate on initiatives to
launch a new brand from the ground up
, shaping its digital voice and community presence.
Performance & Reporting
Monitor engagement, reach, and conversion across all content and campaigns.
Provide regular insights and data-backed recommendations for optimization.
Demonstrate
proven conversion rates
and ability to connect creative campaigns directly to sales outcomes.
Qualifications: Qualifications
What We’re Looking For
3–5+ years in marketing, content, or social media management (or agency equivalent).
Proven success managing multi-channel social media and content campaigns.
Strong portfolio demonstrating creative storytelling, design skills, and short-form video.
Experience using
AI tools
to scale content creation and performance.
Excellent writing, editing, and storytelling ability.
Proficiency with creative/design platforms (Canva, Adobe Suite, CapCut, Figma, etc.).
Highly organized, collaborative, and able to balance strategy with execution.
Nice-to-Haves
Experience working with SMBs, SaaS, or fintech brands.
Exposure to paid social campaigns and analytics.
Photography, video production, or motion design experience.
Experience launching or growing new brands and online communities.
Additional Information
Our Core Values
At the heart of everything we do are two values that guide how we work and grow together:
Candor
– We believe in open, honest, and respectful communication. Candor helps us solve problems faster, build stronger relationships, and keep our focus on what truly matters. We encourage every team member to speak up, share ideas, and challenge assumptions.
Impact
– We measure success not by effort alone, but by the results we create. Whether it’s streamlining accounting processes, producing accurate financial insights, or enabling better decisions, we prioritize work that drives meaningful outcomes for our company, our customers, and our team.