Hiring Lead Server Job at Fish & Bird Sousaku Izakaya in Berkeley

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Join to apply for the Hiring Lead Server role at Fish & Bird Sousaku Izakaya

Hello. We are looking to hire the front of a front-of-the-house lead server who is passionate about hospitality. We are looking for a motivated leader to oversee daily operations, supervise employees, and ensure that our customers receive outstanding service.

Fish & Bird is a Michelin Guide recommended restaurant. https://guide.michelin.com/us/en/california/berkeley/restaurant/fish-bird-sousaku-izakaya . We also made the Esquire's Best New Restaurant 2021 list. https://www.esquire.com/food-drink/restaurants/a38254590/best-new-restaurants-in-america-2021/

Fish & Bird Sousaku Izakaya is an authentic Japanese restaurant with a contemporary California flair. Our executive chef is trained in Japanese and French cuisine. We also have an amazing trained sushi chef with years of experience working with fish at the highest echelon. We serve true Japanese food we grew up with in Japan, and we feel the level of Japanese cuisine here needs to be better than it is now. We want to work with people who are interested in learning about the intricacy of Japanese cuisine, how it is prepared and served. We are looking for people who want to grow together with us.

This is a full-time position with health benefits and 401(k) plan.

Responsibilities As a Server Shift Lead

Supervise employees, assigning duties.

Monitor team performance and ensure duties are performed efficiently.

Ensure compliance with company policies, health, and safety standards.

Coaching team members and training new staff.

Manage opening and closing duties ensuring all the tasks are completed

Handling customer issues and escalating to management as needed

Greet and make all guests feel welcome at the restaurant

Respond to guest inquiries and requests in a timely fashion

Be knowledgeable regarding our concept, food and beverages

Explain our restaurant concept to customers

Explain to guests about menu items and make recommendations.

Serve food & beverages to the customers

Clean and prepare the dining areas

Greet and make all guests feel welcome at the restaurant

Perform other restaurant duties as assigned

Be proficient with our reservation system as well as POS

Qualifications For All The Positions

Previous experience in customer service, food service, hospitality, or other related fields

Ability to build rapport with guests

Ability to thrive in a fast-paced environment

Excellent written and verbal communication skills in English

Willing to work hard as a part of the team

Have the attitude of learning the true modern Japanese cuisine

Be caring of customers, co-workers and people around you

Have a, "No job is too small!" attitude -- you will be asked to clean in addition to hosting, running, serving, learning, etc.

Always stay busy -- if the restaurant is slow, then we need to be polishing glasses, silverware, etc. There will not be idle time.

Be able to lift 50 lbs

Be eligible to work in the U.S.

Familiarity with Japanese cuisine is a plus.

Have fun in a fast paced environment!

If you are interested, please email your resume to fbizakaya@gmail.com. We would love to talk with you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other and Other

• Industries

  Food and Beverage Services, Food and Beverage Services, and Food and Beverage Services

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