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Pyramid Consulting

Member Care Coordinator

Pyramid Consulting, Los Angeles, California, United States, 90079

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Immediate need for a talented

Member Care Coordinator . This is a

06+months contract to hire

opportunity with long-term potential and is located in

US(Remote ).

Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-69797

Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

Shift timing -

M-F 8am - 5 pm PST No OT Medicare Collaborative and great team support Position Purpose: Supports administrative care management activities including performing outreach, answering inbound calls, and scheduling services. Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines. Verify member eligibility and research member contact information Place outbound calls to engage members high and moderate acuity members in free Case Management program Submit referrals and digitally prepare letters to be sent to members as needed This is a repetitive, fast-paced position that requires attention to detail Client's culture offers a flexible environment with lots of opportunities for knowledge and growth Working closely with supervisors and possibility to convert Key Requirements and Technology Experience:

Key Skills; Medicare, bilingual , Member outreach., outbound calls High School diploma, GED. Preferred: AA/AS - Associate's Degree 1 - 2 years of related experience, Skilled in communication with all levels of management, internal and external customers; Ability to work well as a member of a team or alone; Ability to work in a fast-paced environment Proficiency in one or more languages other than English; 2-5 years of Customer Service in Healthcare experience preferred Difficulty mastering basic computer systems (Microsoft suite); Previous experience with Client and is marked non-rehirable 90% Quality Audit 50% Engagement Completing all cases within defined Turn Around Time Best - 50 new assignments per day Average 20-30 new assignments per day Customer Service skills Proficiency in Microsoft Office suite Healthcare / Care Management knowledge

Our client is a leading

Healthcare Industry

and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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