Receptionist Job at Forrest Solutions in Hackensack

Job description:

Hours: Monday – Friday, 8:00 AM – 5:00 PM

Practice: Personal Injury Law Firm

About the Role

We are seeking a professional, friendly, and highly organized Receptionist to join our team. This role is the first point of contact for our clients, guests, and staff, and plays a vital part in ensuring a welcoming, efficient, and polished office environment. You’ll provide front desk reception services, support attorneys and staff with administrative needs, and help maintain smooth office operations.

Responsibilities

• Warmly greet and assist guests, clients, and employees—both in person and over the phone—while handling inquiries or directing them appropriately.
• Offer hospitality by attending to coats, luggage, and beverages, ensuring a positive client experience from the moment they arrive.
• Manage and maintain the reception area, conference rooms, and break rooms to keep them clean, organized, and client-ready.
• Coordinate building services including maintenance requests, work orders, and freight elevator bookings.
• Support mailroom and courier functions: sorting and processing incoming/outgoing USPS mail, FedEx, and other courier deliveries.
• Handle catering requests and set-up for meetings, as well as restocking supplies in pantries, conference rooms, and break areas.
• Provide concierge-style support as needed, including reservations, car service arrangements, and travel assistance.
• Assist attorneys and staff with scheduling, document production, copying, scanning, and other clerical support.
• Maintain updated contact directories for attorneys and staff.
• Submit supply orders and ensure office supply areas remain fully stocked.
• Respond to additional requests to support smooth daily operations and a professional client experience.

What We’re Looking For

• A polished, professional demeanor with excellent communication and interpersonal skills.
• 2-5 years front desk reception and office administration experience
• Law firm experience is preferred
• Strong organizational skills with the ability to manage multiple responsibilities.
• Customer service-oriented mindset with a proactive and helpful attitude.
• Basic computer proficiency (Microsoft Office Suite; ability to learn internal systems).
• Previous experience in a law firm, corporate office, or hospitality setting is a plus.

Why Join Us?

You’ll be part of a collaborative environment where attention to detail and professionalism are highly valued. This is a great opportunity for someone who enjoys client-facing work and contributing to the success of a dedicated legal team.

Pay: $23.00 - $24.00 per hour