Housing Works is hiring: Receptionist in New York

Overview

Our nonprofit organization is looking for a dedicated Receptionist. The receptionist is responsible for excellent customer service, greeting visitors, answering calls, and directing them accordingly. The ideal candidate has excellent communication and multitasking skills, a positive attitude, and a strong work ethic.

Responsibilities

• Greet guests and staff as soon as they arrive and connect them with the appropriate department.
• Answer the phone in a timely manner and direct calls to the correct staff/department.
• Announce arrivals to the staff using the paging system.
• Ensure all guests sign in and maintain the privacy of the guest logbook.
• Accept deliveries and regular mail and notify staff by email.
• Maintain a logbook for all deliveries (excluding food deliveries).
• Provide administrative support as needed and approved by the Office Manager.
• Maintain the cleanliness of the work desk and reception area.
• Stock coffee, office, and printer supplies.
• Liaise with vendors when applicable.
• Responsible for postage and preparing envelopes for staff mailings.
• Follow agency policies and procedures (e.g., arrive to work on time, maintain consistent attendance, follow the 2 weeks’ notice for vacation time).
• Attend and participate in weekly supervision.
• Participate in trainings/workshops to enhance professional and technical knowledge.
• Adhere to Housing Works guidelines as prescribed in the employee handbook and other policies and procedures manual.

Benefits

• Three comprehensive healthcare plans to choose from based on priorities and budget. Housing Works covers most of the plan; you pay a portion based on your salary.
• Paid time off (PTO) accrued immediately for up to 30 days in the first year.
• Educational benefit for tuition loan reimbursement, tuition costs, and textbooks.

Compensation

$17/hr

Employment type

• Full-time

Notes

We are seeking to fill a Receptionist position with a focus on welcoming visitors, handling inquiries, and supporting office operations in a nonprofit environment. No additional information beyond the responsibilities, benefits, and compensation included above.