Receptionist Job at Priority Dispatch Corporation in Salt Lake City

Overview

Receptionist role at Priority Dispatch Corporation. This role is based in downtown Salt Lake City, UT, and will be working onsite in our office. We are seeking a friendly, dependable, and professional receptionist to provide front desk support, handle a multi-line phone system, assist visitors, and provide general administrative support.

Responsibilities

• Phone & Communication Management: Answer and direct incoming calls using a multi-line phone system; take accurate messages and ensure timely delivery; provide basic information to callers regarding company services, hours, and location
• Front Desk & Visitor Support: Greet and assist visitors, clients, and vendors; maintain a clean and organized front desk area; receive and distribute mail, packages, and deliveries; manage visitor logs and issue visitor badges as required; coordinate with internal staff to ensure smooth check-in procedures
• Workplace Safety & Security: Cooperate with management on safety procedures, participate in drills, monitor security feeds, and promptly report concerns
• Administrative Support: Assist with general administrative tasks and handle ongoing mail/package distribution
• Customer Service & Professionalism: Maintain confidentiality, handle inquiries, resolve minor issues or escalate as appropriate, and support a positive, inclusive company culture

Qualifications

• Previous experience in a receptionist or front desk role, especially with phone systems
• Proficiency in Microsoft Office Suite (Word, Excel, Teams, and Outlook)
• Strong verbal and written communication skills
• Excellent organizational and time management abilities
• Professional appearance and demeanor; ability to remain calm and courteous under pressure
• Familiarity with scheduling software or CRM tools
• Knowledge of basic office safety and emergency procedures

Physical Requirements

• Direct calls, messages, mail, and packages to intended receivers
• Provide accurate information to visitors and guests
• Assist with errands as needed
• Clear communication and coordination with internal teams
• Prolonged periods of sitting at a desk and working on a computer
• In-person, phone, and virtual communication
• Occasionally lift and carry 25–30 pounds

Our Company

Priority Dispatch Corp. is an Equal Opportunity Employer. We are a small, fast-growing provider of consulting, training, and software products for the public safety market. Priority Dispatch is based in downtown Salt Lake City, Utah, and offers a comprehensive benefits package including medical, dental, and matching 401(k) programs. Priority Dispatch Corp. (PDC) provides solutions for Police, Fire, and Medical emergency dispatching, including ProQA software and related products.

www.prioritydispatch.net