D4C DENTAL BRANDS, INC. is hiring: Dental Receptionist in Fort Lauderdale

Overview

Bilingual Dental Receptionist with American Pediatric Dental Group - Pembroke Pines, FL is the first point of contact for our patients and their families. They must provide friendly, efficient, and effective service to ensure a positive patient experience. The Dental Receptionist will field in-bound phone calls to schedule patient appointments, answer questions, understand insurance benefits, and provide details about pediatric and orthodontic services. This position must ensure that the patient and parent or guardian are the number one priority. This support is crucial to the delivery of the Company’s mission of helping children achieve a lifetime of great oral health.

Schedule

• Monday and Thursday 9:15 to 6:30
• Tuesday, Wednesday and Friday 8:15 to 5:00

Base pay range

$17.50/hr - $18.00/hr

Responsibilities

• Serve as the first point of contact for patients and families, providing friendly, efficient, and informative service.
• Field inbound phone calls to schedule patient appointments, answer questions, and explain insurance benefits.
• Provide details about pediatric and orthodontic services and support a positive patient experience.
• Prioritize the needs of the patient and parent/guardian in all interactions.

Education And Experience

• Minimum high school diploma, or equivalent.
• Experience in a professional, medical, or dental environment with direct customer service is desirable.

Specific Skills

• Strong interpersonal and relationship-building skills; ability to establish and maintain positive working relationships.
• Ability to travel between multiple locations.
• Customer service oriented with a pleasant demeanor at all times.
• Effective written and verbal communication with staff and management.
• Excellent organizational skills, attention to detail, ability to multitask and perform duties promptly.
• Strong PC skills and ability to learn and use new programs as required.

We Offer

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long-Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving Back

Education/Credentials

• A minimum of a high school degree or equivalent is required.
• Bilingual is required.

Job-related Experience

Experience working in a professional, medical, or dental environment with direct customer service is desired.

Job-related Skills/Competencies

• Strong interpersonal and relationship-building skills—must be able to establish and maintain positive working relationships.
• Customer service oriented and able to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication with inbound callers, staff, and leadership.
• Project a capable and professional image reflecting Company Values.
• Excellent organizational skills, strong attention to detail, multitask, and timely performance of duties.
• PC skills and ability to learn/ use new programs as required.
• Computer proficiency with Microsoft Windows and Microsoft Office; experience with office equipment is preferred.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care