Server - PART TIME Job at Sage Hospitality Group in Charlotte

Overview

Join to apply for the Server - PART TIME role at Sage Hospitality Group

Golden Owl Tavern at UNC Charlotte Marriott - Your Next Exciting Part-Time Server Gig!

Located inside the UNC Charlotte Marriott Hotel & Conference Center, the Golden Owl Tavern is a community hub where Southern hospitality meets a fresh twist. Our team creates memorable experiences with one-of-a-kind dishes, craft cocktails, and genuine service that keeps guests coming back.

What We’re Looking For

• Friendly and outgoing personalities
• Passion for creating memorable guest experiences
• Ability to work as part of a dynamic, team-focused environment
• Flexibility and a positive attitude
• Be part of a landmark location in University City
• Enjoy a fun, supportive team culture
• Benefit from flexible hours and opportunities to grow your career
• Work where you belong!

Responsibilities

• Under general supervision, provides prompt and courteous food service to restaurant customers.
• Greets and takes food and drink orders, serves orders, and accommodates special needs/requests.
• Remains attentive to customers throughout the dining experience, adhering to service standards.
• Completes opening and closing sidework, restocking and cleaning duties.
• Memorizes menu items, recipes and daily specials to answer questions and make recommendations.
• Maintains cleanliness standards in restaurant, waitstation and kitchen service area.
• Controls guest checks by following check-use procedures and documents required information as orders are taken and processed.
• Receives proper payment from guests and ensures accuracy of guest checks and payment methods.
• Attends pre-meal and departmental meetings to enhance communications and knowledge.
• Responds to customer inquiries and comments in person and by phone with timely information to provide quality service.
• Presents a clean and professional appearance at all times.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned by management.

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
• Must know standard cash-handling procedures.
• Must be fluent in oral and written English.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and observe the restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items, and balance and carry trays.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying up to 50 lbs; trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Balancing, stooping, kneeling, crouching, crawling, reaching and handling.
• Mobility to travel up to 300 feet regularly during the shift.
• Continuous standing during preparation and service hours.
• Moderate hearing to hear customers and communicate with staff; excellent vision for product preparation.
• Ability to read, follow verbal and written instructions, and communicate effectively.
• Ability to perform multiple tasks in crowded and noisy environments.

Environment

Physically strenuous - prolonged standing, walking, lifting and carrying in an indoor environment.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Hospitality