Receptionist (Part-Time) Job at Family Focus in Chicago

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Welcome to Family Focus, where we're on a mission to empower families and their children across Chicagoland! Through our comprehensive range of holistic family support services, including center-based and home-based services, emergency assistance, prevention initiatives, early childhood education, after-school programs, and more. At Family Focus, we believe in the power of community support to unlock the full potential of our neighborhoods. With 11 centers already making a difference, we're excited to expand our reach and touch even more lives. That's why we're on the lookout for passionate individuals who share our vision to join our team as we grow and serve more families. Are you ready to make a difference? We want you to be a part of our journey!

Overview

The receptionist (part-time) role includes greeting and directing families seeking services, answering phones, and performing general clerical duties. The position functions as the front desk receptionist and overall support staff for the agency, interacting with all levels of management and providing excellent customer service to staff, clients, and vendors.

Responsibilities

• Answer multi-line telephone system, direct calls to the appropriate person, take messages, and provide accurate information in response to inquiries.
• Greet and direct all visitors (vendors, clients, job candidates, customers); notify the appropriate person of arrival and maintain logs for all guests.
• Assist parents with supplying documentation for childcare subsidies.
• Serve as primary contact for issues related to ID/Access Cards, key fobs, portable projector, shared laptop, and lost/stolen equipment.
• Maintain a clean and safe reception area; ensure it is tidy at all times.
• Perform routine clerical tasks (filing, bulk mailing, photocopies, faxing, creating flyers, classroom lists, etc.).
• Process incoming and outgoing mail.
• Provide administrative support to the EHS/HS Director.
• Collaborate with the Site Director on the creation of the reception monthly schedule.
• Perform additional duties as assigned.

Qualifications

• Minimum of a High School Diploma with one year of experience in a clerical, receptionist, or switchboard position.
• Exceptional communication skills: verbal, written, and non-verbal.
• Ability to work with diverse communities and government stakeholders in a positive, strength-based manner.
• Ability to handle difficult clients and visitors professionally.
• Ability to be flexible and multi-task multiple items as needed.
• Working knowledge of Microsoft Office.

Availability

Monday – Friday, 3:00 pm – 6:00 pm (15 hrs/week). This is a part-time non-exempt position.

Compensation & Benefits

Hourly Rate: $16.60/hour

Discover all the benefits we offer to support your well-being and professional growth at Family Focus: https://www.family-focus.org/about/careers/

Equal Opportunity Employer

Family Focus is an Equal Opportunity Employer.

Keywords: Receptionist, Support Staff, Head Start Program, Early Head Start Program.

Location: Hyde Park, Chicago, IL