Sage Hospitality Group is hiring: Mgr Housekeeping in Portland

Overview

Mgr Housekeeping role at Sage Hospitality Group – AC Hotel Portland Downtown. We’re looking for a Housekeeping Manager who is ready to lead a team and contribute to creating memorable guest experiences.

At Sage Hospitality Group, we invest in growth and empower our people to shape the guest journey with energy, vision, and hospitality excellence.

Responsibilities

• Direct, interview, hire, counsel, plan work schedules, and assign duties for Housekeeping associates.
• Lead pre-shift meetings, communicate arrivals/departures, identify VIPs, and delegate room assignments and duties.
• Assist the Executive Housekeeper in interviewing and selecting new associates.
• Monitor housekeeping staff productivity and efficiency to inform promotions or changes in status.
• Assist with employee relations, including handling complaints and disciplinary actions up to termination when necessary.
• Determine materials, supplies, and tools to be used and managed.
• Supervise and inspect cleaning of guest rooms, turndown service, public areas, and back-of-house areas; ensure compliance with safety, SOPs, and sanitation standards.
• Implement emergency training and procedures to protect guests, staff, and assets.
• Assign tasks to staff, review special requests, and concentrate areas to ensure smooth operations.
• Issue supplies at the start of shifts to control inventory and expenses.
• Respond to guest requests and concerns to maintain guest satisfaction; manage Lost and Found items as needed.
• Ensure proper handling of guest requests and issues to uphold service standards.

Education/Formal Training

One to two years of post-high school education.

Experience

One to two years of employment in a related housekeeping/management role with this company or another organization.

Knowledge/Skills

• Self-starting personality with an even disposition.
• Professional appearance and ability to meet standards of appearance.
• Effective communication with guests and teams.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Push/pull and maneuver cleaning equipment; carry supplies to assigned floors; manage linen and waste handling.
• Bend/kneel to access areas; reach all areas of responsibility.
• Mobility to move through all areas of responsibility; continuous standing/walking.
• Climb stairs (approximately 40 steps, 15% of a 40-hour week).

Environment

Prolonged physical activity in an indoor, climate-controlled environment. Elevated heat and humidity in laundry areas; work primarily inside the facility.

Perks

• Complimentary Tri-Met monthly pass or parking.
• Drastically reduced hotel rates for you and your friends & family at Sage properties.
• Sage Restaurant Concepts discounts.
• 2 weeks vacation, 1 week sick time.
• Referral bonus eligible.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

Hospitality