Nemours
AVP, Ambulatory Operations - North Florida Job at Nemours in Pensacola
Nemours, Pensacola, FL, US, 32573
Nemours is seeking an AVP Ambulatory Operations - North Florida (Full-Time), to join our Nemours team in Pensacola, Florida.
Assistant Vice President, Operations is responsible for the overall operation and performance of Nemours Children's Health, Ambulatory Practice. Reporting to the Vice President, Operations of Nemours Children's Health, North FL, the Assistant Vice President, Operations maintains line and matrix oversight for NCH ambulatory practice. Oversight of ancillary FTEs and indirect oversight clinical FTEs in conjunction with nursing leadership. Maintains oversight of NCH ambulatory practice day-to-day operational responsibilities for all non-physician clinical care and support functions. Manages resources, processes, procedures, and facilities to support the ongoing mission of NCH ambulatory practice and the Nemours Foundation. Partners with Finance for preparation and execution of the ambulatory practice operating and capital budget programs and facilitates accreditation, licensure, and regulatory program compliance. The Assistant Vice President, Operations, maintains professional and supportive working relationships with the Nemours Executive Team, Nemours President, Florida Operations, Nemours Florida Leadership Team, NCH Ambulatory Chief Medical Officer, NCH NFL Chief Nursing Officer, Finance North Florida, NFL Hospital Partners, Department Chairs, medical staff leaders and enterprise services directors to effectively support the mission. The position oversees local support departments and maintains effective liaison with other enterprise services functions and hospital partners.
Job Responsibilities will include:
Fiscal Leadership
- Works collaboratively with the Finance and Accounting, Revenue Cycle, Clinical Affairs, Patient Services as well as clinical providers, and other key stakeholders in the execution of fiscal responsibilities.
- Ensures pricing, contract and collection practices and policies within the clinical operations are appropriate, supporting the maximization of realized revenue while ensuring compliance with regulatory requirements.
- Ensure monitoring processes are operational and effective.
- Accountable for the ambulatory operating and capital budgets, financial results, and consolidated financial performance reporting.
- Develop and monitor cost-containment strategies that drive greatest value for patients, families, and organization while creating financial sustainability.
- Oversite of the continuous maintenance of facilities.
- Develop and maintain in conjunction with local operating entity management master facility plans.
- Manage multi-million-dollar consulting contracts for the design of large complex healthcare facilities.
- Assist the operating divisions and departments in space planning to achieve optimal functioning and program operations.
- Manage large multi-million-dollar contracts for managed services including but not limited to Clinical Engineering, Environmental Services, and Security.
- In conjunction with NFL VP of Operations and Strategy, support development of organization-wide efficiencies in facilities management such as in contracting, coordination, and utility management.
- In conjunction with NFL VP of Operations and Strategy, develop and execute, in coordination with local operating entity management, a long-term capital improvement plan for the organization's facilities.
- Coordinate the development and management of the operating budgets and capital budgets for facilities management with local operating entity management team.
- Assure that effective programs for day-to-day facilities management are in place in the organization's facilities through either contracted services or in-house functional staff.
- Responsible for overseeing, monitoring, and optimizing patient access to clinical care delivered by the departments.
- Monitor performance against access targets for clinical operations scheduling and wait times.
- Develop and implement improvement interventions when warranted.
- Working with the quality improvement, patient safety, and legal teams, lead the departments to continuously improve patient access and flow, service effectiveness, patient safety and satisfaction.
- Working with the Senior Director of Public Safety, ensure all associates are appropriately equipped to operate in a safe environment, providing sufficient and qualified staffing of public safety.
- Constantly evaluate the safety of all campuses and clinics to ensure proper access badging, cameras and metal detection in place and operational as appropriate.
- Deliver ongoing training to staff on workplace violence and disruptive visitor management.
- Guide the development and implementation of all operational dashboards.
- Provide prompt, thorough, and accurate information to keep the VP President, Operations appropriately informed of operating performance of areas of oversight.
- Serve as the direct liaison to the area leaders and Department Chairs, and senior managers to promote the department's success, while promoting the broader institutional success of these supporting Departments and Nemours.
- Serve as the administrative representative to clinical services on appropriate committees.
- Working with VP Strategy and Business Development and Chairs, assist with strategic planning and the development of new clinical and translational programs directed at increasing market share, improving patient outcomes, and enhancing research and financial results while continuously monitoring and evaluating existing programs for improvement opportunities.
- Responsible for converting the strategic plan of the institute into a financial model, developing implementation plans, and operationalizing the initiatives.
- Coordinate, plan and integrate clinic, and office space needs for divisions with Facilities.
- In conjunction with the VP President Operations, CMO, AVP of Human Resources, and the leaders for the Departments as appropriate, oversee compensation matters including coordination with HR for and compliance with established Nemours procedures for offer letters, reporting of the results of annual compensation reviews and other matters to the Compensation Committee.
- Provide senior administrative leadership to all direct and indirect reporting personnel in the departments.
- Assess, develop, implement, and maintain appropriate divisional policies, procedures, job descriptions and philosophy as consistent with Nemours policies and values.
- Responsible for all planning and implementation related to accrediting requirements and associated requirements specific to the Departments.
- Understand, adhere to and model Core Standards as defined organizationally and specifically within the Departments.
- Other duties as assigned.
- Master's Degree in healthcare administration or business administration; minimum five (5) years of experience required.
- In lieu of master's degree, must have 10 years of healthcare administration experience in the areas of hospital operations management, fiscal management, program development, regulatory, and communications (including operating and capital budget experience within a medical center or complex organization).
- Physician Practice Administrative experience preferred.
- Pediatrics experience preferred.
- Travel is required to multiple locations.
- Competitive base compensation in the top quartile of the market
- Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
- Comprehensive benefits: health, life, dental, vision
- Mortgage assistance, relocation packages and 403B with employer match, 457 retirement savings plans
- Licensure, CME and dues allowance
- Not-for-profit status; eligibility for Public Service Loan Forgiveness
- For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.
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About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org .