STARBUCKS/BARISTA Job at Fred Meyer in Cornelius

Overview

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers and employees in a fair and ethical manner, promoting an inclusive work environment. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we serve Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we bring diverse teams together with a passion for food and people to feed the human spirit.

Whether you are seeking a part-time position or a new career path, apply today to become part of our Fred Meyer family.

What You’ll Receive From Us

• A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Growth opportunities through industry-leading training programs and diverse career pathways.

Responsibilities

• Provide exceptional customer service and help customers find products, answer questions, and respond to inquiries about products sold within the department and store.
• Maintain knowledge of products sold within the department and respond to questions, making suggestions as appropriate.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Prepare beverage selections to recipe and standards and to customer requests using proper equipment; tender transactions following company best practices.
• Offer product samples to help customers discover new items; inform customers of coffee shop specials.
• Provide customers with fresh products that meet ordered sizes and portion standards to minimize shrink.
• Recommend coffee shop items to ensure customers get products they want.
• Use kitchen equipment (refrigerators, freezers, slicers, ovens) according to guidelines; prepare, package, label and inventory ingredients.
• Check product quality to ensure freshness; review sell-by dates and take appropriate action.
• Operate equipment such as espresso machines, blenders, scales and steamers; label and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Support safety programs by complying with safety procedures and identifying unsafe conditions; notify management of safety risks and incidents.
• Perform preventive maintenance by inspecting equipment and reporting needs for repair.
• Notify management of customer or employee accidents and report safety risks, theft, or fraud as required.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Provide support and assistance to minors, individuals with special needs, and/or older adults.
• Must be able to perform essential job functions with or without reasonable accommodation.

Qualifications

• MINIMUM: Excellent customer service skills.

Desirable

• Any previous comparable experience.
• Ability to create an environment where customers feel welcome, important and appreciated; answer questions about products.
• Knowledge of department products and ability to respond to questions and make product suggestions.
• Collaborate with coworkers to promote teamwork and achieve store goals.