Call Center Representative Job at TEKsystems in Phoenix

Overview

Call Center Representative – Remote after training. Location: Phoenix, AZ. Pay Rate: $16/hour. Duration: 3-month contract to hire. STARTS NOVEMBER 3rd.

What You’ll Do

• As a CSR, you’ll be the first point of contact for callers seeking assistance with transportation services.
• Handle calls and perform administrative tasks including scheduling trips and verifying eligibility for transportation services.
• Process picture IDs and handle customer requests.
• Perform clerical duties such as faxing, data entry, and documentation.
• Support ADA Core Services and other disability-based programs.
• Provide receptionist coverage and manage office supplies and equipment.
• Ensure compliance with HIPAA and maintain confidentiality.

What We’re Looking For

• 1+ year of call center experience required
• Strong communication and organizational skills
• Ability to multitask and work independently
• Comfortable with data entry and administrative support
• Commitment to providing excellent customer service

Work Environment

• Training: On-site at our Phoenix office for the first 2 weeks
• After Training: Fully remote

Why You’ll Love This Role

• Make a real impact by helping individuals access essential transportation
• Gain valuable experience in healthcare and customer service
• Work in a supportive and inclusive team environment
• Weekly pay at a competitive rate of $16/hour

Pay And Benefits

The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 20, 2025.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.