IT Support Specialist Job at BCIC Swiss in Germany

Overview

BCIC Swiss GmBH | Best Connect International Company is looking for a full time on-site "IT Support Specialist" job in Germany.

Location

Grenzach, Germany

Type

Full Time (Permanent)

Hours

8 hours per day

Responsibilities

1. Provide first- or second-level contact and problem resolution for customer issues.
2. Work with third-party vendors to remediate complex AV issues as needed.
3. Provide timely communication on issue status and resolution.
4. Maintain ticket updates for all reported incidents.
5. Install, upgrade, support, and troubleshoot XP, Windows; Cisco Jabber is another authorized desktop application.
6. Should have basic knowledge of the Mac operating system to support Apple PC users.
7. Install, upgrade, support, and troubleshoot printers and computer hardware.
8. Performs general preventative maintenance tasks on computers, laptops, and printers.
9. Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
10. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
11. Broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
12. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Requirements

1. Must hold a valid work permit in Germany.
2. Several years of professional experience in the field of IT support.
3. German language C1 needed.

Salary

Salary - Negotiable

How to apply

Apply now - shamsun.nahar@bcic-swiss.com

Apply Now!