General Dynamics Information Technology
Unified Communications Specialist - TS/SCI w/Poly
General Dynamics Information Technology, Baltimore, Maryland, United States
Unified Communications Specialist
At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team.
Responsibilities
Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure. Installation of operating system and security patches. Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure. Provide support for customer scheduled and unplanned outages, regardless of scale and impact. Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms. What you’ll need to succeed
Education: Bachelor of Arts/Bachelor of Science Required Experience: 8+ years of related experience Strong knowledge of TCP/IP and DHCP troubleshooting is preferred. Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies. Should have a strong background with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business Experience with Session Border Controller (SBC) and SIP detailed traces is a plus Must have managed virtualized applications or have knowledge of how to manage virtualized applications Must be proficient in the use of Microsoft Office Good communication and customer service skills Be a team player and have the ability to work in a fast-paced environment Must be able to monitor and process Capabilities Service Desk tickets Certification: 8570 is required Sec Security Clearance Level: TS/SCI w/Poly Location: On Site US Citizenship Required GDIT IS YOUR PLACE
401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #GREENWAY #ITPolyMD
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Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure. Installation of operating system and security patches. Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure. Provide support for customer scheduled and unplanned outages, regardless of scale and impact. Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms. What you’ll need to succeed
Education: Bachelor of Arts/Bachelor of Science Required Experience: 8+ years of related experience Strong knowledge of TCP/IP and DHCP troubleshooting is preferred. Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies. Should have a strong background with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business Experience with Session Border Controller (SBC) and SIP detailed traces is a plus Must have managed virtualized applications or have knowledge of how to manage virtualized applications Must be proficient in the use of Microsoft Office Good communication and customer service skills Be a team player and have the ability to work in a fast-paced environment Must be able to monitor and process Capabilities Service Desk tickets Certification: 8570 is required Sec Security Clearance Level: TS/SCI w/Poly Location: On Site US Citizenship Required GDIT IS YOUR PLACE
401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #GREENWAY #ITPolyMD
#J-18808-Ljbffr