Highmark Health
Sr Product Owner (Enterprise Data Platforms)
Highmark Health, Olympia, Washington, United States
We are seeking an experienced Sr Technical Product Owner/Manager to lead the technical delivery and stewardship of key data platforms. Highmark/enGen is embarking on rebuilding our data ecosystem with a modern hybrid iceberg data lakehouse at our core. To deliver this foundation, this role will be responsible for how data is globally registration, accessed, and delivered through a “Unified Access Tier”/ Semantic Layer for both humans, automation, and AI systems. In this role, you will be accountable for delivering the Unified Access Tier while continuing to engage in emergent areas of growth and innovation. You will understand the interdependencies of most all data and AI platforms and will be able to make trade-offs between speed, delivery, and excellence. You know that change does not happen without establishing key partnerships across technology teams you work directly with, maintaining trust and gaining commitment with engineering teams, and aligning all the work with key business stakeholders. You will clearly translate the value of every engineering activity into business value.On a daily basis, you will oversee priority, scope and validation of work that is required to deliver as a core foundational capability. These responsibilities require a deep technical understanding of data access, enrichment, catalog, and integration.
You must be well versed in emerging best practices and data architecture patterns for modernizing with Iceberg format.
You are a key strategic enabler, able to consistently deliver confident recommendations and tradeoffs to non-technical audiences, as well as the ability to articulate business strategies and operating models that unlock improved customer experiences and outcomes.To build trust and momentum, you will maintain transparency and alignment with cross functional leaders, manage stakeholder involvement, and support the engineering teams, products, and customers consuming your platforms at a global scale.* Empower teams to manage their work by setting clear priorities and scope from the team backlog.
Make trade-offs and negotiate with stakeholders (e.g. Product Management, Program Management, business leaders, etc.) based on team capacity to determine the backlog.
Develop and maintain product delivery roadmap* Collaborate with stakeholders such as external clients, product management, portfolio leaders, and others in the creation and communication of the product vision, strategy, and roadmap. Represent the product in mid-level governance meetings. Track and provide status to leadership.* Effectively navigate both Product Management and Product Ownership roles, collaborating with external customers and the internal product team.* Utilize market trends and customer feedback provided by stakeholders to identify opportunities for product enhancements. Act as the voice of the user, understanding their needs and challenges to drive the iteration of existing product features in collaboration with UX.* Drive the product development process, from concept to launch, ensuring high-quality deliverables. End to end ownership over the delivery of new features and improvements to existing features.
Key player in solution estimation* Servant-Leader for a cross functional team or teams with a portfolio of several products. Ability to work with agile program and team metrics.
Empower team to manage their work by setting clear priorities and scope from the team backlog,* Accountable for technology product value; comprehends and consults with business regarding their value realization* Province guidance and mentorship to Product Owners* Incorporate stakeholder feedback when needed and clearly articulate team backlog items and acceptance criteria to the team. Communicate product updates, progress, and challenges to executive leadership and other relevant stakeholders.* Prioritize and own the team backlog of the work to be performed.
This includes ensuring that the backlog remains sufficient to support optimal team allocation for multiple (3+) Sprints.
Proactively identify new initiatives/themes working with clients and product management.
Fully own resolution to backlog challenges including size (to support multiple Sprints), business priority alignment, and timely dispute resolution.* Clearly communicate business friendly release notes with operational Impacts and product issues to business stakeholders* Accepts stories as “done” from the team, ensuring that the stories have been developed, tested, and meet the defined acceptance criteria.* Responsible for accuracy of team data representing targeted outcomes; OKRs and KPI’s. Monitors and adds metrics to continuously provide stakeholders with an updated view of the product's success.* Other duties as assigned or requested.**EDUCATION**
**Required*** 5+ years of enterprise platform product management experience and/or architecture driving transformation through data platform modernization. An ideal candidate will have experience from highly regulated industries (ie Healcare, FSI, government, etc.).* 2-5 years of Enterprise level experience with Semantic Layers. An ideal candidate will have experience with Starburst or Dremio.* 2-5 years of data architecture experience including end-to-end data governance. You will be able to articulate all the components and what a pragmatic approach to modernizing would look like for each of them.* Strong storyteller: You are comfortable presenting to executive leaders that are both technical and non-technical. You likely have a story or two of how you brought leadership along to invest in core data platforms and how they impacted the business as much as they impacted technical capabilities.* AI/GenAI: You’re already leveraging these tools and know how they will fit into a data ecosystem, with specific examples for data governance as a driver and consumer.* Experience or knowledge of key technologies in place today such as: GCP ecosystem, Databricks ecosystem, Confluent Kafka, BigID, Atlan, Starburst, Tableau, SalesForce, and traditional operational systems such as Hadoop/Hive, Teradata, Oracle, DB2, and others.* Bonus points if you have healthcare experience integrating platforms and data like Facets, Availity, Kryus, HealthNow, NCompass, and others.* Demonstrated ability to work with external clients/ foster positive relationships and outcomes* The ability to consult with the technical team to translate business requirements into technical stories.* Agile methodology and software development* Prioritization, Consultation, negotiation, and collaboration* A keen understanding of the depth and breadth of business applications (upstream and downstream) and to think more broadly.* Exceptional written, verbal, and presentation skills; excellent interpersonal skills;* Cross-functional team collaboration and adaptable to change* Strong understanding of the healthcare industry* Exposure to supporting multiple products (within the same product area)Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network.Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions. #J-18808-Ljbffr
You must be well versed in emerging best practices and data architecture patterns for modernizing with Iceberg format.
You are a key strategic enabler, able to consistently deliver confident recommendations and tradeoffs to non-technical audiences, as well as the ability to articulate business strategies and operating models that unlock improved customer experiences and outcomes.To build trust and momentum, you will maintain transparency and alignment with cross functional leaders, manage stakeholder involvement, and support the engineering teams, products, and customers consuming your platforms at a global scale.* Empower teams to manage their work by setting clear priorities and scope from the team backlog.
Make trade-offs and negotiate with stakeholders (e.g. Product Management, Program Management, business leaders, etc.) based on team capacity to determine the backlog.
Develop and maintain product delivery roadmap* Collaborate with stakeholders such as external clients, product management, portfolio leaders, and others in the creation and communication of the product vision, strategy, and roadmap. Represent the product in mid-level governance meetings. Track and provide status to leadership.* Effectively navigate both Product Management and Product Ownership roles, collaborating with external customers and the internal product team.* Utilize market trends and customer feedback provided by stakeholders to identify opportunities for product enhancements. Act as the voice of the user, understanding their needs and challenges to drive the iteration of existing product features in collaboration with UX.* Drive the product development process, from concept to launch, ensuring high-quality deliverables. End to end ownership over the delivery of new features and improvements to existing features.
Key player in solution estimation* Servant-Leader for a cross functional team or teams with a portfolio of several products. Ability to work with agile program and team metrics.
Empower team to manage their work by setting clear priorities and scope from the team backlog,* Accountable for technology product value; comprehends and consults with business regarding their value realization* Province guidance and mentorship to Product Owners* Incorporate stakeholder feedback when needed and clearly articulate team backlog items and acceptance criteria to the team. Communicate product updates, progress, and challenges to executive leadership and other relevant stakeholders.* Prioritize and own the team backlog of the work to be performed.
This includes ensuring that the backlog remains sufficient to support optimal team allocation for multiple (3+) Sprints.
Proactively identify new initiatives/themes working with clients and product management.
Fully own resolution to backlog challenges including size (to support multiple Sprints), business priority alignment, and timely dispute resolution.* Clearly communicate business friendly release notes with operational Impacts and product issues to business stakeholders* Accepts stories as “done” from the team, ensuring that the stories have been developed, tested, and meet the defined acceptance criteria.* Responsible for accuracy of team data representing targeted outcomes; OKRs and KPI’s. Monitors and adds metrics to continuously provide stakeholders with an updated view of the product's success.* Other duties as assigned or requested.**EDUCATION**
**Required*** 5+ years of enterprise platform product management experience and/or architecture driving transformation through data platform modernization. An ideal candidate will have experience from highly regulated industries (ie Healcare, FSI, government, etc.).* 2-5 years of Enterprise level experience with Semantic Layers. An ideal candidate will have experience with Starburst or Dremio.* 2-5 years of data architecture experience including end-to-end data governance. You will be able to articulate all the components and what a pragmatic approach to modernizing would look like for each of them.* Strong storyteller: You are comfortable presenting to executive leaders that are both technical and non-technical. You likely have a story or two of how you brought leadership along to invest in core data platforms and how they impacted the business as much as they impacted technical capabilities.* AI/GenAI: You’re already leveraging these tools and know how they will fit into a data ecosystem, with specific examples for data governance as a driver and consumer.* Experience or knowledge of key technologies in place today such as: GCP ecosystem, Databricks ecosystem, Confluent Kafka, BigID, Atlan, Starburst, Tableau, SalesForce, and traditional operational systems such as Hadoop/Hive, Teradata, Oracle, DB2, and others.* Bonus points if you have healthcare experience integrating platforms and data like Facets, Availity, Kryus, HealthNow, NCompass, and others.* Demonstrated ability to work with external clients/ foster positive relationships and outcomes* The ability to consult with the technical team to translate business requirements into technical stories.* Agile methodology and software development* Prioritization, Consultation, negotiation, and collaboration* A keen understanding of the depth and breadth of business applications (upstream and downstream) and to think more broadly.* Exceptional written, verbal, and presentation skills; excellent interpersonal skills;* Cross-functional team collaboration and adaptable to change* Strong understanding of the healthcare industry* Exposure to supporting multiple products (within the same product area)Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network.Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions. #J-18808-Ljbffr