Goldfish Swim School
Benefits:
Dental insurance Health insurance Paid time off Training & development Job Title: General Manager Reports to: Regional Manager FLSA Status: Full Time
Summary:
Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations, and workplace employee activities. Responsible for achieving financial targets outlined in the annual budget by motivating, leading, and supervising a team of highly engaged employees.
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Certificates and Licenses: Lifeguard and CPR/First Aid certifications required. Duties and Responsibilities:Administration/Organization
Strong organizational skills and the ability to effectively manage multiple situations at once Directs and controls daily operations to ensure the school runs per GSS standard operating procedures. Communicates and implements company policies and procedures to employees of GSS Manages the staff of GSS to ensure high productivity, excellent performance, and positive employee satisfaction. Responsible for training, recruitment, and hiring of high-caliber staff Leadership/Motivation
Serve as a role model for employees Hold weekly meetings with the management team to communicate effectively Oversee, support, and develop a staff of 30-60 employees Initiate and oversee workplace employee activities (“Fun” Department) to improve employee satisfaction. Sales and Revenue Management
Lead, motivate, and manage the sales team Achieve sales and enrollment targets Achieve revenue goals by leading an engaged team Ensure front desk staff is knowledgeable about swim lessons Financial
Understand budgets and income statements Control expenses and purchasing Keep expenses at or below budget Articulate variances in revenue, sales, and expenses Manage retail and vending departments for proper product mix and pricing Schedule staff and manage payroll Safety
Oversee implementation of Emergency Action Plan and safety procedures Maintain current certifications and stay professionally updated Gain knowledge in pool operations for safety and sanitation Operations
Train and oversee staff to maintain SOPs Support personnel issues following company procedures Interact with Deck Supervisors on scheduling, student progress, and performance Learn scheduling software for administrative functions Customer Service
Promote a professional, welcoming atmosphere Focus on improving Net Promoter Score (NPS) Measurement Standards
Manage financial goals Focus on membership retention Complete tasks and projects timely Follow policies and procedures Education/Experience:
High school diploma or GED required Bachelor’s degree in business, communications, or similar preferred Experience in youth sports, camp counseling, or aquatics preferred 3-5 years management experience preferred Compensation: $60,000.00 - $80,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status. Tropical Vibes & Impacting Lives!
At Goldfish, it’s more than a job — it’s a chance to make a splash in your community and change lives through teaching kids to swim. Join us and be part of something bigger, where passion meets purpose and every day offers new opportunities for growth and impact.
#J-18808-Ljbffr
Dental insurance Health insurance Paid time off Training & development Job Title: General Manager Reports to: Regional Manager FLSA Status: Full Time
Summary:
Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations, and workplace employee activities. Responsible for achieving financial targets outlined in the annual budget by motivating, leading, and supervising a team of highly engaged employees.
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Certificates and Licenses: Lifeguard and CPR/First Aid certifications required. Duties and Responsibilities:Administration/Organization
Strong organizational skills and the ability to effectively manage multiple situations at once Directs and controls daily operations to ensure the school runs per GSS standard operating procedures. Communicates and implements company policies and procedures to employees of GSS Manages the staff of GSS to ensure high productivity, excellent performance, and positive employee satisfaction. Responsible for training, recruitment, and hiring of high-caliber staff Leadership/Motivation
Serve as a role model for employees Hold weekly meetings with the management team to communicate effectively Oversee, support, and develop a staff of 30-60 employees Initiate and oversee workplace employee activities (“Fun” Department) to improve employee satisfaction. Sales and Revenue Management
Lead, motivate, and manage the sales team Achieve sales and enrollment targets Achieve revenue goals by leading an engaged team Ensure front desk staff is knowledgeable about swim lessons Financial
Understand budgets and income statements Control expenses and purchasing Keep expenses at or below budget Articulate variances in revenue, sales, and expenses Manage retail and vending departments for proper product mix and pricing Schedule staff and manage payroll Safety
Oversee implementation of Emergency Action Plan and safety procedures Maintain current certifications and stay professionally updated Gain knowledge in pool operations for safety and sanitation Operations
Train and oversee staff to maintain SOPs Support personnel issues following company procedures Interact with Deck Supervisors on scheduling, student progress, and performance Learn scheduling software for administrative functions Customer Service
Promote a professional, welcoming atmosphere Focus on improving Net Promoter Score (NPS) Measurement Standards
Manage financial goals Focus on membership retention Complete tasks and projects timely Follow policies and procedures Education/Experience:
High school diploma or GED required Bachelor’s degree in business, communications, or similar preferred Experience in youth sports, camp counseling, or aquatics preferred 3-5 years management experience preferred Compensation: $60,000.00 - $80,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status. Tropical Vibes & Impacting Lives!
At Goldfish, it’s more than a job — it’s a chance to make a splash in your community and change lives through teaching kids to swim. Join us and be part of something bigger, where passion meets purpose and every day offers new opportunities for growth and impact.
#J-18808-Ljbffr