Signature Healthcare, MA is hiring: Clinical Laboratory Assistant- Phlebotomy Te

Clinical Laboratory Assistant- Phlebotomy Technician

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Overview

Signature Healthcare’s Brockton Hospital is hiring for a Clinical Lab Assistant-Phlebotomy Technician in Brockton, MA. Our recently renovated Brockton Hospital is a modern healthcare facility with a focus on superior patient care and safety. Following extensive renovations, the hospital is equipped with an advanced infrastructure to meet the evolving healthcare needs of the community.

Responsibilities

• Collect blood samples according to laboratory policies and procedures in the outpatient and inpatient setting.
• Register patients as required
• Order appropriate laboratory testing as requested by providers
• Receive specimens individually or by batch into the LIS
• Batch specimens to secondary locations as required
• Process specimens for both in-house and reference laboratory testing according to testing requirements
• Ensure specimens are collected, stored and processed according to testing requirements
• Cancel and request new samples when integrity is compromised
• Deliver specimens to appropriate area of the laboratory to ensure testing is performed in a timely manner
• Load specimens onto the laboratory track system as required, ensuring sample integrity throughout the process
• Perform add-on testing as requested ensuring appropriate specimen requirements are followed
• Ensure patient/specimen identity by confirmation of two identifiers throughout all steps of collection, aliquoting and processing of specimens
• Demonstrate knowledge of specimen priorities and the ability to prioritize appropriately
• Clarify all unclear orders prior to collection or processing
• Answer telephone according to Laboratory policy, take and relay messages accurately to the appropriate person
• Assist callers with questions or direct them to appropriate resource
• Fax patient results according to laboratory policy
• Provide excellent customer service to patients, physicians and other healthcare providers

• Effectively communicate information and instructions regarding tests and specimen collection to patients and/or family members, physicians, other healthcare providers in a respectful manner
• Communicate issues or significant events to both management and incoming shifts
• Follow up on events with patients and/or healthcare providers and document appropriately
• Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment
• Commit to recognize and respect cultural diversity for all customers (internal and external)
• Communicate effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed
• Perform other duties as assigned

Qualifications

Required

• High School Education or equivalent required.

Preferred

• Experience in medical terminology, customer service and patient registration. Post High School education in business or liberal arts desirable.
• Phlebotomy (ASCP) or Medical Assistant certification preferred but not required.
• Software/Hardware: Meditech, Lattice

Working at Signature Healthcare

Benefits

• Medical, Dental, and Vision
• Life and Disability
• Retirement Savings Plan
• Employee Assistance Program (EAP)
• Voluntary Benefits (Accident, Home & Auto, Pet, etc.)
• Tuition Reimbursement
• PTO and Paid Holidays

Apply today with Signature Healthcare and help us become better and stronger than ever.

Employment type

• Part-time

Seniority level

• Not Applicable

Job function

• Health Care Provider

Industries

• Wellness and Fitness Services
• Hospitals and Health Care
• Medical Practices