Overview
Mercedes Benz of Laguna Niguel, part of the Murgado Automotive Group, is looking for a professional, friendly, and organized Receptionist to be the face of our dealership. If you thrive in a fast-paced, customer-centric environment, this is a fantastic opportunity to join a luxury brand and make a lasting impression on our customers.
Key Responsibilities
- Greet and assist customers in a welcoming and professional manner, ensuring an exceptional first impression.
- Answer and direct incoming calls promptly and efficiently to the appropriate departments or personnel.
- Maintain the dealership's front desk area, keeping it organized and professional at all times.
- Handle customer inquiries, provide basic information about services, and direct customers to the correct areas.
- Schedule appointments for sales and service departments.
- Assist with administrative tasks such as filing, data entry, and other tasks assigned by management.
- Coordinate mail, deliveries, and other general office tasks.
- Support the sales and service teams with customer needs, as necessary.
Qualifications
- Previous experience as a receptionist or in a customer-facing role preferred.
- Strong interpersonal skills with a friendly and professional demeanor.
- Excellent communication skills, both in-person and over the phone.
- Ability to multitask and handle a fast-paced environment with ease.
- Attention to detail and organizational skills.
- Proficient in basic computer skills (Microsoft Office, email, etc.).
- Positive attitude and team-oriented mindset.
- Bilingual (English/Spanish) is a plus, but not required.
What We Offer
- Competitive Pay: Salary and performance-based incentives.
- Comprehensive Benefits: Medical, dental, vision, and 401(k) with company match.
- Career Growth: Opportunity to advance within the dealership or the Murgado Automotive Group.
- Employee Discounts: On vehicles, parts, and services.
- Training and Development: Ongoing support to help you succeed and grow within the company.
- Positive Work Environment: Be part of a friendly, customer-focused team representing world-class luxury brands.
Why Work at Mercedes Benz of Laguna Niguel?
At MBLN, we are committed to delivering a luxurious experience not only for our customers but also for our employees. You’ll be working in a state-of-the-art facility surrounded by some of the world’s most iconic automotive brands. Join a company that values teamwork, excellence, and personal growth.
Equal Opportunity Employment: Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age, disability, marital/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We participate in the E-verify program with the Department of Homeland Security.