Chino Valley Fire District is hiring: Office Technician in Chino Hills

Overview

Chino Valley Fire District is accepting applications for the position of Office Technician for the CRR (Community Risk Reduction).

Our Mission is to provide exceptional service while safeguarding the community. We hire employees who seek excellence, remain accountable, value the public's trust, and continuously seek improvement. We uphold the Values of Faithfulness, Integrity, Respect, and Excellence. We welcome you to begin the first steps of joining our fire family with this application process.

Chino Valley Fire District is an equal-opportunity employer and is committed to creating a diverse and inclusive environment.

Position Summary

Under general supervision, the Office Technician performs a variety of general clerical work of a routine nature; responds to inquiries and provides information and assistance to the public relating to department policies, procedures and activities; and performs related work as assigned. The Office Technician is a multi-position classification, which may be filled on a full-time or part-time basis. While each position is assigned to a primary Division or work group, all positions may be called upon to assist, or assume the duties in another area of assignment.

Essential Job Functions

• Receives the public and answers calls.
• Determines how visitors, customers, and incoming calls should be directed; answers routine questions; explains routine procedures, processes or activities.
• Distributes and explains forms, such as applications or permits; receives payment and issues receipts; obtains routine factual information to create or update work unit files.
• Types a variety of documents, such as correspondence, standard forms, charts, and reports using a computer; types from written, recorded or printed sources and/or oral instructions; proofreads materials for correct grammar, spelling, and punctuation.
• Maintains database records; performs data entry; generates reports; conducts database searches.
• Prepares, validates, processes, and/or checks a variety of documents and records, such as permits and applications for completeness, accuracy, and submission standards.
• Compiles and records fiscal and statistical data according to established procedures; processes; reconciles invoices and billings.
• Compiles routine reports by extracting and/or tabulating information from a variety of sources, such as files, database records, correspondence, meeting notes, logs, previous reports, and/or oral instructions.
• Establishes and maintains files; conducts systematic file searches; maintains cross reference files or notices; purges filing system.
• Sorts and/or files materials such as correspondence, records, applications and documents.
• Prepares mailings.
• Assists with records retention activities including identifying and processing records for document imaging and/or destruction in accordance with District policy.
• Operates a variety of office equipment, such as cash register or cash box, copiers, personal computers and peripheral equipment.
• Recommends and assists in implementing office programs and clerical systems, procedures, and policies.
• May assist with research and preparation of community programs and materials.
• May be responsible for petty cash.
• Performs related duties as assigned.

Knowledge

• Modern office methods and procedures.
• Correct English usage including grammar, spelling, vocabulary and punctuation.
• Methods and techniques of implementing filing systems.
• Reception techniques and telephone etiquette.

Ability

• Utilize Microsoft computer software programs such as Word, Excel, PowerPoint and Access.
• Operate a variety of office equipment.
• Type at a speed necessary for the successful performance of duties, preferably at a rate of 40 net words per minute.
• Receive the public in person or over the telephone.
• Learn, interpret, explain, and appropriately apply relevant regulations, policies and procedures.
• Accurately proofread documents to identify omissions and errors.
• Accurately record information in electronic database or spreadsheet, and/or manual filing system.
• Communicate effectively both orally and in writing, and understand and follow oral and written instructions.
• Establish and maintain cooperative working relationships.

Education

• Equivalent to completion of High School.
• Additional training and/or coursework in the clerical field is desirable.

Experience

• One year experience in related clerical work, involving a variety of typing, data entry, and/or office operation responsibilities.

Recruitment Schedule

Application Deadline: Friday, October 31, 2025 at 5:00 PM

Potential 1st Panel Interview: Week of November 9, 2025

Potential 2nd Panel Interview: Week of November 30, 2025

Anticipated Start Date: TBD

All dates are tentative and subject to change

Applicants are expected to review and be in compliance with the District's Grooming Standard (review available internally).