Auria Solutions , Ltd.
Description
Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 3,900 people worldwide. We are currently searching for
IT Analyst
to join our team at our
Fremont
Plant in
Location Fremont, Ohio. Purpose/Scope:
The Plant IT Support Specialist plays a critical role in ensuring the smooth operation of IT systems and technologies within a manufacturing environment. This position provides technical support, resolves system issues, and collaborates with cross-functional teams to optimize production processes and maintain system uptime.
What you will do:
Technical Support Provide onsite and remote technical support for manufacturing IT systems, including hardware, software, and network components. Troubleshoot and resolve issues related to production systems, devices, and applications in a timely manner. System Maintenance and Upgrades Perform regular system maintenance to ensure optimal performance and reliability of IT infrastructure. Support hardware and software upgrades, patches, and updates to meet manufacturing requirements. Monitor system performance and proactively address potential issues. Collaboration with Manufacturing Teams Work closely with production teams to understand IT requirements and ensure alignment with operational goals. Collaborate with engineering and operations teams to implement and integrate new technologies. Provide training and guidance to manufacturing staff on IT tools and systems. Network and Security Ensure the security and stability of the IT infrastructure, including networks, endpoints, and shop floor systems. Monitor and maintain network connections between production systems and enterprise IT. Implement and enforce IT policies, standards, and best practices in the manufacturing environment. Incident Management and Documentation Log and manage IT incidents and service requests using ticketing systems. Document solutions, system configurations, and troubleshooting procedures. Generate reports on IT support activities and system performance for management review. Compliance and Safety Ensure IT systems comply with industry regulations and company policies. Support initiatives to enhance safety through the use of technology in the manufacturing environment. Other Duties as Assigned What you will gain as a part of the Auria Team:
An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long Term Disability (LTD) Preferred Education and Experience
Competencies:
Knowledge of networks, servers, databases, computing, and other technical components that make up an organization's IT systems. Ability to troubleshoot complex problems, identify root causes, and implement effective solutions. Adaptability in a fast-paced manufacturing environment. Proactive approach to system maintenance and improvement. Experience
3+ years of IT support experience, preferably in a manufacturing or industrial environment Familiarity with manufacturing technologies, such as MES, PLCs, or SCADA systems are a plus Familiarity with ERP solutions such as QAD or PLEX Education
Associate or bachelor’s degree in information technology, Computer Science, or a related field preferred Relevant certifications (e.g. CompTIA, Microsoft, Cisco) are a plus. Requirements
Travel:
Ability to travel up to 10% of the time to North American Plants Physical Requirements:
Ability to work in front of a computer screen 8 hours or more per day Ability to move around on production floor as needed to complete job duties. This may involve the need to climb stairs or ladders Must be able to fully comply with all applicable safety requirements and policies Ability to work in noisy environment
IT Analyst
to join our team at our
Fremont
Plant in
Location Fremont, Ohio. Purpose/Scope:
The Plant IT Support Specialist plays a critical role in ensuring the smooth operation of IT systems and technologies within a manufacturing environment. This position provides technical support, resolves system issues, and collaborates with cross-functional teams to optimize production processes and maintain system uptime.
What you will do:
Technical Support Provide onsite and remote technical support for manufacturing IT systems, including hardware, software, and network components. Troubleshoot and resolve issues related to production systems, devices, and applications in a timely manner. System Maintenance and Upgrades Perform regular system maintenance to ensure optimal performance and reliability of IT infrastructure. Support hardware and software upgrades, patches, and updates to meet manufacturing requirements. Monitor system performance and proactively address potential issues. Collaboration with Manufacturing Teams Work closely with production teams to understand IT requirements and ensure alignment with operational goals. Collaborate with engineering and operations teams to implement and integrate new technologies. Provide training and guidance to manufacturing staff on IT tools and systems. Network and Security Ensure the security and stability of the IT infrastructure, including networks, endpoints, and shop floor systems. Monitor and maintain network connections between production systems and enterprise IT. Implement and enforce IT policies, standards, and best practices in the manufacturing environment. Incident Management and Documentation Log and manage IT incidents and service requests using ticketing systems. Document solutions, system configurations, and troubleshooting procedures. Generate reports on IT support activities and system performance for management review. Compliance and Safety Ensure IT systems comply with industry regulations and company policies. Support initiatives to enhance safety through the use of technology in the manufacturing environment. Other Duties as Assigned What you will gain as a part of the Auria Team:
An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long Term Disability (LTD) Preferred Education and Experience
Competencies:
Knowledge of networks, servers, databases, computing, and other technical components that make up an organization's IT systems. Ability to troubleshoot complex problems, identify root causes, and implement effective solutions. Adaptability in a fast-paced manufacturing environment. Proactive approach to system maintenance and improvement. Experience
3+ years of IT support experience, preferably in a manufacturing or industrial environment Familiarity with manufacturing technologies, such as MES, PLCs, or SCADA systems are a plus Familiarity with ERP solutions such as QAD or PLEX Education
Associate or bachelor’s degree in information technology, Computer Science, or a related field preferred Relevant certifications (e.g. CompTIA, Microsoft, Cisco) are a plus. Requirements
Travel:
Ability to travel up to 10% of the time to North American Plants Physical Requirements:
Ability to work in front of a computer screen 8 hours or more per day Ability to move around on production floor as needed to complete job duties. This may involve the need to climb stairs or ladders Must be able to fully comply with all applicable safety requirements and policies Ability to work in noisy environment