DICK'S Sporting Goods
Common Purpose Director - House of Sport
DICK'S Sporting Goods, Gaithersburg, Maryland, us, 20883
Overview
Common Purpose Director - House of Sport
at
DICK'S Sporting Goods
is a store leadership role focused on overseeing store operations at the
location. The position emphasizes a people-first leadership approach, exceptional customer service, and alignment with the DICK’S Common Purpose to deliver athlete-first experiences. House of Sport is described as a destination experience, dedicated to working with the athlete community and elevating retail norms. The role involves partnering with the Service and Selling Culture Director and leading store teams to provide hassle-free, engaging, athlete-first service while driving financial and operational results. This description reflects opportunities for growth, training, and community engagement through events, staff development, and collaboration with cross-functional teams. Responsibilities
Hire and build effective hourly and salaried teams with diverse backgrounds, skills, perspectives, and experiences; recruit with emphasis on category experts; foster belonging and team morale; establish common objectives for alignment and cohesion. Partner with the Service and Selling Culture Director to drive the highest level of customer service, delivering the DICK’S Common Purpose and athlete-first service. Coordinate with the events team to set up and breakdown in-store and field events to optimize the athlete experience; stay aligned with community and in-store activities. Lead in hiring and interviewing; partner with ASM to finalize decisions; monitor talent gaps and hire accordingly to ensure coverage. Share responsibility for Day 1 Orientation with the Service and Selling Director to launch a positive teammate experience for new hires. Foster a people-first culture through regular teammate engagement, development planning, and attention to well-being; listen and address roadblocks to growth. Coach and develop oneself and others; balance development and accountability with hands-on coaching and stretch assignments; build development plans with teammates as needed. Lead through in-the-moment coaching, creating space for leaders to identify opportunities and determine actionable solutions. Communicate regularly and transparently with teammates at all levels to enable overall team success. Act as the point of contact for implementing training initiatives; lead training workshops, role-plays, and one-on-one conversations to meet athlete needs. Responsibilities (continued: Great Place to Shop)
Plan and manage long-term calendars and in-store events; guide the team from 90 days out to execution, anticipating roadblocks and adjusting plans as needed. Lead weekly planning with the Service and Selling Director; ensure leadership meetings drive results with clear goals and knowledge transfer across the store. Meet budgets across sales, expenses, P&L metrics, and overall store contribution; drive financial performance using data and strategic initiatives. Monitor competition, pricing, and promotions to maintain competitive advantage. Validate teammate schedules to meet athlete demand; ensure proper coverage from open to close. Advance workforce planning to align hours with events and initiatives using the workforce management tool. Prioritize athlete satisfaction and teammate engagement; connect employee experience with seamless shopping. When in-store, act as Head Coach to ensure optimal athlete shopping experiences, product and teammate accessibility; oversee visual strategy execution by the CSC Visual team. Responsibilities (continued: Great Place to Invest)
Conduct data analysis using financial and operational tools to identify trends and inform strategies; control expenses and drive sales for ROI. Set a vision and direction; empower teammates to understand how their roles contribute to overall performance and success. Support leaders in identifying obstacles in data, understand root causes, and address them; provide education on the connection between behaviors and data. Meet budgets for sales, expenses, and P&L; drive store performance through data-driven strategies. Monitor competitive offerings and promotions to sustain competitive advantage. Qualifications
Bachelor's Degree in Business, Management, Communications or related area 5-7 years of experience including 5+ years in leadership roles, 3+ years of store leadership/general management, and 5+ years in retail/hospitality/customer service Details
Seniority level: Director Employment type: Full-time Job function: Other Industries: Manufacturing, Retail, and Sporting Goods Manufacturing Targeted Pay Range: $95,700.00 - $165,000.00. This package may include incentives, equity, and benefits. Pay is determined by experience, location, internal pay equity, and other factors. Benefits details are available at the company benefits resource. Some locations may require state-m mandated clearances to supervise minors.
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Common Purpose Director - House of Sport
at
DICK'S Sporting Goods
is a store leadership role focused on overseeing store operations at the
location. The position emphasizes a people-first leadership approach, exceptional customer service, and alignment with the DICK’S Common Purpose to deliver athlete-first experiences. House of Sport is described as a destination experience, dedicated to working with the athlete community and elevating retail norms. The role involves partnering with the Service and Selling Culture Director and leading store teams to provide hassle-free, engaging, athlete-first service while driving financial and operational results. This description reflects opportunities for growth, training, and community engagement through events, staff development, and collaboration with cross-functional teams. Responsibilities
Hire and build effective hourly and salaried teams with diverse backgrounds, skills, perspectives, and experiences; recruit with emphasis on category experts; foster belonging and team morale; establish common objectives for alignment and cohesion. Partner with the Service and Selling Culture Director to drive the highest level of customer service, delivering the DICK’S Common Purpose and athlete-first service. Coordinate with the events team to set up and breakdown in-store and field events to optimize the athlete experience; stay aligned with community and in-store activities. Lead in hiring and interviewing; partner with ASM to finalize decisions; monitor talent gaps and hire accordingly to ensure coverage. Share responsibility for Day 1 Orientation with the Service and Selling Director to launch a positive teammate experience for new hires. Foster a people-first culture through regular teammate engagement, development planning, and attention to well-being; listen and address roadblocks to growth. Coach and develop oneself and others; balance development and accountability with hands-on coaching and stretch assignments; build development plans with teammates as needed. Lead through in-the-moment coaching, creating space for leaders to identify opportunities and determine actionable solutions. Communicate regularly and transparently with teammates at all levels to enable overall team success. Act as the point of contact for implementing training initiatives; lead training workshops, role-plays, and one-on-one conversations to meet athlete needs. Responsibilities (continued: Great Place to Shop)
Plan and manage long-term calendars and in-store events; guide the team from 90 days out to execution, anticipating roadblocks and adjusting plans as needed. Lead weekly planning with the Service and Selling Director; ensure leadership meetings drive results with clear goals and knowledge transfer across the store. Meet budgets across sales, expenses, P&L metrics, and overall store contribution; drive financial performance using data and strategic initiatives. Monitor competition, pricing, and promotions to maintain competitive advantage. Validate teammate schedules to meet athlete demand; ensure proper coverage from open to close. Advance workforce planning to align hours with events and initiatives using the workforce management tool. Prioritize athlete satisfaction and teammate engagement; connect employee experience with seamless shopping. When in-store, act as Head Coach to ensure optimal athlete shopping experiences, product and teammate accessibility; oversee visual strategy execution by the CSC Visual team. Responsibilities (continued: Great Place to Invest)
Conduct data analysis using financial and operational tools to identify trends and inform strategies; control expenses and drive sales for ROI. Set a vision and direction; empower teammates to understand how their roles contribute to overall performance and success. Support leaders in identifying obstacles in data, understand root causes, and address them; provide education on the connection between behaviors and data. Meet budgets for sales, expenses, and P&L; drive store performance through data-driven strategies. Monitor competitive offerings and promotions to sustain competitive advantage. Qualifications
Bachelor's Degree in Business, Management, Communications or related area 5-7 years of experience including 5+ years in leadership roles, 3+ years of store leadership/general management, and 5+ years in retail/hospitality/customer service Details
Seniority level: Director Employment type: Full-time Job function: Other Industries: Manufacturing, Retail, and Sporting Goods Manufacturing Targeted Pay Range: $95,700.00 - $165,000.00. This package may include incentives, equity, and benefits. Pay is determined by experience, location, internal pay equity, and other factors. Benefits details are available at the company benefits resource. Some locations may require state-m mandated clearances to supervise minors.
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